Resident Services Coordinator – Senior Living

National Church Residences; Union City (GA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical options

Dental & Vision

Parental Leave

Paid Holidays

PTO

Job summary

National Church Residences in Union City, GA is seeking a Service Coordinator to join our team at Garden Terrace and Larry Moore Manor. The role focuses on advocating for residents, coordinating programs and activities, and connecting residents with community services to improve living and care for seniors.

You will liaise with community agencies, identify low-cost resources, and sponsor educational events while delivering compassionate, high-quality customer service to residents and their

Qualifications

• Bachelor's degree in social work or related field preferred.
• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate, organize, problem-solve, and provide results for residents.
• Coordinate programs and activities for residents.
• Liaise with community agencies, network with community service providers, and seek out new services for residents; identify low-cost service providers and negotiate discounts.
• Engage residents to identify needs and make referrals to community agencies.
• Develop a Resource Directory of state/local service providers.
• Sponsor educational events on health care, agency support, life skills, and referrals.
• Provide quality customer service to residents, addressing concerns and assisting with basic needs.
• Assist residents in obtaining and using community services (housekeeping, meals, transportation, personal services, financial assistance, day care counseling).
• Monitor, document, and relay feedback from residents and families.
• Manage relationships internally and externally with appropriate communication and interpersonal skills.

Education

Bachelor's degree in social work or related field

Job description

National Church Residences in Union City, GA is seeking a Service Coordinator to join our team at Garden Terrace and Larry Moore Manor. The role focuses on advocating for residents, coordinating programs and activities, and connecting residents with community services to improve living and care for seniors.

You will liaise with community agencies, identify low-cost resources, and sponsor educational events while delivering compassionate, high-quality customer service to residents and their