Resident Services Coordinator – Mental Health Care

Sheppard-Pratt-; Towson (MD); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Tuition reimbursement program

Medical, dental and vision benefits

403b retirement match

Generous paid time off

Employee Assistance Program

Mileage reimbursement

Job summary

The Adult Residential Treatment Center (RTC) at Sheppard Pratt in Towson, MD is seeking a full-time, unlicensed Case Manager to support adults 18+ with serious mental illness. The role involves assessing client needs, developing service plans, connecting clients to community resources, and advocating for their wellbeing.

Responsibilities include assisting with program enrollment, coordinating medical appointments and transportation, managing medications, obtaining entitlements, maintaining

Qualifications

• A high school diploma or GED and 1 year of related experience.
• A bachelor’s degree is preferred.
• Willingness to obtain additional certifications and trainings as required.
• A driver’s license with 3-points or less and access to an insured vehicle.
• Must have availability to work days, nights, weekends, and holidays depending upon need of the program.

Responsibilities

• Assess and monitor client needs, develop service plans, connect clients to community services and resources, and advocate for clients.
• Assisting clients through program enrollment and orientation.
• Coordinating client medical appointments, transportation, housing, money management, etc.
• Developing and assisting with client medication management plan.
• Obtaining and maintaining entitlements for clients.
• Maintaining accurate and complete documentation.
• Developing and coordinating transitions plans and program discharge.

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

The Adult Residential Treatment Center (RTC) at Sheppard Pratt in Towson, MD is seeking a full-time, unlicensed Case Manager to support adults 18+ with serious mental illness. The role involves assessing client needs, developing service plans, connecting clients to community resources, and advocating for their wellbeing.

Responsibilities include assisting with program enrollment, coordinating medical appointments and transportation, managing medications, obtaining entitlements, maintaining