Resident Services Coordinator II - Cantabria

Mercy-Housing; Encinitas (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Early close Fridays (3 paid hours each

Early close prior to a holiday (3 paid

Paid Time off between Christmas and NY

Healthcare plans (dental + vision)

15 days earned PTO first year

403b + match

Parental Leave and Caregiver Leave

Life Insurance

Employee Assistance Plan

Free Basic Dental

Pet Insurance

Job summary

Mercy Housing in Encinitas, CA is seeking a Resident Services Coordinator II to facilitate and implement core programs for senior residents. You will collect data, measure outcomes, identify community service needs, and link residents with needed services.

Build partnerships with service providers and coordinate volunteering to support residents and plan on-site events. This on-site role requires strong community development experience, a high school diploma, and a passion for helping seniors.

Qualifications

• High School Diploma or equivalent.
• Two years of experience in community development, social services, or related field.

Responsibilities

• Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way.
• Evaluate outcomes of programs and services delivered on a regular basis.
• Develop a comprehensive understanding of residents to guide them toward appropriate services and resources.
• Participate in and/or lead activities within Mercy Housing and with partner agencies.

Skills

Verbal communication

Writing skills

Listening skills

MS Office Suite

Education

High School Diploma or equivalent

Bachelor’s Degree in related field

Tools

MS Office Suite

Job description

Locations

CA Cantebria 645 Via Cantebria Encinitas, CA 92024, USA

• On-site
• Resident Services
• Full-Time
• Requisition #: RESID004965

Description

The successful Resident Services Coordinator II will facilitate and implement core programs for senior residents. Collect and record data to measure program outcomes. Identify community service needs of residents. Develop strategies to link residents with needed services, including assistance in overcoming various barriers. Build community partnerships that bring services and notice to the property; seeking volunteering. Will deliver direct services and plan fun on-site community events.

We encourage candidates with lived experience to apply. This is an on-site position.

Pay: $26.00-28.00/hour DOE

• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties:

• Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way. Maintain all reporting requirements set by funding and/or government agencies.
• Evaluate outcomes of programs and services delivered on a regular basis as required.
• Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to be able to offer residents the opportunity to assist their community and to guide them towards appropriate services and resources.
• Participate in and/or lead activities within Mercy Housing and in collaboration with partner agencies that build professional capacity and enhance working relationships.

Minimum Qualifications of Position

• High School Diploma or equivalent.
• Two (2) years of experience in community development, social services, or related field.

Preferred Qualifications of Position

• Two (2) years experience working with individuals with mental health issues.
• Two (2) years working with senior and developmentally disabled populations.
• Bachelor’s Degree in a related field.
• Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs.
• Experience supervising staff.

Knowledge and Skills

• Work collaboratively with others in a team environment, respecting the perspectives and contributions of others.
• Demonstrate a high level of verbal, writing, and listening skills.
• Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook).
• Maintain confidentiality and to obtain appropriate release of information as necessary.
• Able to work with people with mental health, disability, substance abuse, legal, and financial issues.

At Mercy Housing, everyone contributes to a mission and values centered culture. We are committed to demonstrating the values of Respect, Justice and Mercy in all aspects of our daily work. At Mercy Housing, we seek applicants who are committed to racial equity, diversity, and inclusion. We believe we are more effective when diverse groups of people, including residents, feel valued, respected, and included.

this is a brief description of the position

Pursuant to the Los Angeles Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.

Skills

Preferred

Intermediate

People Development Intermediate

Harm Reduction Intermediate

Intermediate

Behaviors

Preferred

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School or better.

Experience

Preferred

2 years: Experience in community development, social services or related field

Licenses & Certifications

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.