Resident Services Coordinator II - Alamitos on 4th

Mercy Housing; Long Beach (CA); Presencial; USD 35.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Early close Fridays (3 paid hours)

Early close before holiday (3 paid)

Paid Time off between Christmas and NY

Healthcare plans (dental and vision)

403b + match

Paid Parental Leave

Life Insurance

Employee Assistance Plan

Descripción de la vacante

Mercy Housing in Long Beach, CA is seeking a Resident Services Coordinator II to implement core programs for senior residents and build community partnerships. You will collect data, evaluate outcomes, and connect residents with needed services, while planning on-site community events and activities.

The role is on-site with a focus on direct services, data collection, and collaboration with partner agencies. Benefits include PTO, healthcare options, and a 403b plan.

Formación

• High School Diploma or equivalent.
• Two years in community development, social services, or related field.
• Preferred: experience with individuals with mental health issues and seniors.

Responsabilidades

• Collect and record data for designated program components in Mercy Housing database.
• Evaluate outcomes of programs and services on a regular basis.
• Develop understanding of residents to connect them with services and resources.
• Lead or participate in activities with Mercy Housing and partner agencies to build capacity.

Conocimientos

MS Office

Verbal communication

Written communication

Teamwork

Confidentiality

Educación

High school diploma

Bachelor’s degree in related field

Herramientas

Mercy Housing database

Descripción del empleo

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Locations

Long Beach, CA 90802, USA

• On-site
• Resident Services
• Full-Time
• Requisition #: RESID005109

Description

The successfulResident Services Coordinator II will facilitate and implementcore programs for senior residents. Collect and record data to measure program outcomes. Identify community service needs of residents. Develop strategies to link residents with needed services, including assistance in overcoming various barriers. Build community partnerships that bring services and notice to the property; seeking volunteering. Will deliver direct services and plan fun on-site community events.

We encourage candidates with lived experience to apply. This is an on-site position.

Pay: $25.45-31.50/hour DOE

• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance PlanFree Basic Dental
• Pet Insurance options

Duties

• Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way. Maintain all reporting requirements set by funding and/or government agencies.
• Evaluate outcomes of programs and services delivered on a regular basis as required.
• Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to be able to offer residents the opportunity to assist their community and to guide them towards appropriate services and resources.
• Participate in and/or lead activities within Mercy Housing and in collaboration with partner agencies that build professional capacity and enhance working relationships.

Minimum Qualifications of Position

• High School Diploma or equivalent.
• Two (2) years of experience in community development, social services, or related field.

Preferred Qualifications of Position

• Two (2) years experience working with individuals with mental health issues.
• Two (2) years working with senior and developmentally disabled populations.
• Bachelor’s Degree in a related field.
• Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs.
• Experience supervising staff.

Knowledge and Skills

• Work collaboratively with others in a team environment, respecting the perspectives and contributions of others.
• Demonstrate a high level of verbal, writing, and listening skills.
• Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook).
• Maintain confidentiality and to obtain appropriate release of information as necessary.
• Able to work with people with mental health, disability, substance abuse, legal, and financial issues.

At Mercy Housing, everyone contributes to a mission and values centered culture. We are committed to demonstrating the values of Respect, Justice and Mercy in all aspects of our daily work. At Mercy Housing, we seek applicants who are committed to racial equity, diversity, and inclusion. We believe we are more effective when diverse groups of people, including residents, feel valued, respected, and included.

*this is a brief description of the position. Pursuant to the Los Angeles Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.