Resident Services Coordinator — Flexible & Growth‑Oriented

Berkshire Group, LLC; Washington (District of Columbia); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

3 weeks vacation

Personal development plans

Great insurance

25% rent discount

Job summary

Berkshire Residential Investments is seeking a Resident Services Coordinator to support leasing, renewals, and maintenance coordination at our community. You’ll be the daily point of contact for residents, ensuring timely responses and high-quality service.

You will collaborate with leasing, maintenance, and site teams to promote resident satisfaction, coordinate service requests, and contribute ideas for events and improvements on property.

Responsibilities

• Being the go-to person for the residents and having the answers
• Serve as the right-hand person for the leasing team and help greet prospective clients and show the property when needed
• Collaborate with residents and team to promote lease renewals
• Be the voice of the property by handling phone calls
• Process service requests from residents, coordinate with maintenance, and follow up
• Offer entrepreneurial suggestions to improve resident satisfaction and events

Job description

Berkshire Residential Investments is seeking a Resident Services Coordinator to support leasing, renewals, and maintenance coordination at our community. You’ll be the daily point of contact for residents, ensuring timely responses and high-quality service.

You will collaborate with leasing, maintenance, and site teams to promote resident satisfaction, coordinate service requests, and contribute ideas for events and improvements on property.