Resident Services Coordinator - Avenida del Sol & Ruby Vista

Gorman & Company; Denver (CO); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Disability insurance (long/short-term)

Parental leave

401(k) with company match

PTO and observed holidays

Professional development opportunities

Lifestyle spending accounts

Job summary

Gorman & Company is seeking a Resident Services Coordinator to support residents at Avenida del Sol and Ruby Vista, two affordable multifamily communities. You will build relationships, develop youth- and family-focused programs, and connect residents with community resources to promote stability and wellness.

We value a service-minded, approachable professional with strong communication skills and a willingness to engage with a diverse resident base.

Qualifications

• Bachelor's degree preferred in social work, sociology, psychology, counseling or related field.
• Minimum of two years of related experience preferred.
• Experience with youth, youth services, social services, community programs or nonprofit organizations.
• Bilingual abilities strongly preferred.
• Strong interpersonal and communication skills with diverse residents.
• Valid driver's license and reliable transportation required.

Responsibilities

• Build relationships with residents and the community, assess needs and goals.
• Develop and coordinate resident programs and events focused on youth and family goals.
• Connect residents with resources by partnering with local nonprofits, government agencies and service providers.
• Support resident communication and engagement through newsletters, calendars, flyers, outreach, surveys and discussions.
• Collaborate with property management and community partners to address resident concerns and document services.
• Maintain records and ensure compliance with Fair Housing and applicable laws.

Skills

Interpersonal skills

Communication

Bilingual (preferred)

Program development

Time management

Resident engagement

Driver's license

Education

Bachelor's degree in social work/sociology/psychology/counseling or related field

Job description

Join our team as a Resident Services Coordinator at Avenida del Sol & Ruby Vista!

Are you someone who enjoys building relationships, connecting people to resources, and creating a welcoming community? We're looking for an approachable, service-minded Resident Services Coordinator to support residents at two of our multifamily affordable housing communities, Avenida del Sol and Ruby Vista. This role is especially focused on creating meaningful programs and connections for youth and families while helping residents access resources that promote stability, wellness, and a strong sense of community. Bilingual candidates are strongly preferred.

What You'll Do

• Build strong relationships with residents and the community by creating a welcoming, approachable environment and understanding resident needs, interests, and goals.
• Develop and coordinate resident programs and events, with a strong focus on youth and family programming that promotes skill development, academic success, community connection, housing stability, and overall wellness.
• Connect residents with resources and services by building partnerships with local nonprofits, government agencies, social service providers, and other community organizations and helping residents navigate available support.
• Support resident communication and engagement through newsletters, programming calendars, flyers, community outreach, surveys, group discussions, and other engagement activities.
• Partner with property management and community stakeholders to address resident concerns, advocate for residents, and ensure required services and commitments are delivered and properly documented.
• Maintain accurate records and uphold compliance by tracking programs and services, protecting resident confidentiality, and following Fair Housing requirements and applicable laws and regulations.

What You'll Bring

• Ability to work set schedule: 11am-7pm 4 days per week
• Bachelor's degree in social work, sociology, psychology, counseling, or a related field preferred.
• Minimum of two years of related experience preferred.
• Experience working with youth, youth services, social services, community programs, or nonprofit organizations.
• A genuine passion for helping others and a service-minded, approachable, and welcoming personality.
• Strong interpersonal and communication skills with the ability to build trust with residents from diverse backgrounds.
• Bilingual communication skills are strongly preferred.
• Ability to independently develop and coordinate programs while also working collaboratively with property management and community partners.
• Excellent organization and time-management skills with the ability to manage multiple priorities.
• Valid driver's license and reliable transportation required.

Why Work With Us at Gorman

• Competitive salary starting at $26-$30 per hour
• Discretionary annual bonus opportunity to recognize your contributions and impact.
• Comprehensive benefits including medical, dental, vision, long- and short-term disability, and paid parental leave.
• 401(k) with a 6% company match to help you build toward your financial future.
• 18 days of PTO and 11.5 paid holidays so you have time to recharge and enjoy what matters most.
• Professional development opportunities to support your growth and career goals.
• Lifestyle spending accounts that give you additional flexibility to invest in your well-being.

Schedule

This is a 32-hour-per-week position working four days per week, generally from 11:00 AM-7:00 PM. The specific four-day schedule is flexible but will be set in advance, with approximately two days per week at each property. Some schedule flexibility may be needed for resident programs or community events.

If you're passionate about working with residents, supporting youth and families, and creating stronger communities, we'd love to hear from you.

We are an equal opportunity employer.