Resident Services Coordinator

Evolve Shoreview Payroll LLC; Shoreview (MN); On-site; USD 38,000 - 52,000; Full time

Job summary

Evolve Senior Living is seeking a Health Unit Coordinator (HUC) to support clinical and administrative operations by managing resident medical documentation, scheduling, and communication between nursing staff, physicians, and residents. This role ensures resident orders, medication records, and files are maintained accurately, timely, and confidentially in compliance with state requirements.

This position handles physician orders, MAR review, scheduling, billing for pendant calls, and

Qualifications

• Experience in an administrative support position, preferably in a senior living or healthcare setting.
• Proficiency in Windows and Microsoft Office, including Word and Excel, and accounting software.
• Must be flexible and adaptable to changing situations.
• Ability to communicate clearly, accurately, effectively, and patiently, with good public relations.
• Ability to prioritize, organize work, and to type, format, and proofread documents.
• Must understand medical terminology and maintain confidentiality.
• Punctual and a strong team player with the Director of Nursing.

Responsibilities

• Process physician orders and print MD orders.
• Have staff obtain vital signs and document on orders as directed.
• Prepare residents for visiting physician group and schedule.
• Check in medications for LPN review and order refills as needed.
• Order briefs and other supplies monthly.
• Assist the Director of Nursing with daily nursing items and communicate resident needs.
• Print and check the monthly MAR; verify initials weekly and monthly.
• Print HHA schedules daily and biweekly with the RN.
• Confirm nursing schedules daily and review schedules and pendant calls daily with the team.
• Bill pendant calls in the resident care system and process billing accurately.
• Make recommendations for residents' financial, social, and personal needs.
• Address residents' questions, comments, complaints, and service requests promptly.
• Assist with setting up appointments and transportation for residents.
• Take appropriate action in case of emergency.

Skills

Windows OS

Microsoft Office

Communication

Typing & Proofreading

Tools

Microsoft Word

Microsoft Excel

Accounting software

Job description

Evolve Senior Living is seeking a Health Unit Coordinator (HUC) to support clinical and administrative operations by managing resident medical documentation, scheduling, and communication between nursing staff, physicians, and residents. This role ensures resident orders, medication records, and files are maintained accurately, timely, and confidentially in compliance with state requirements.

This position handles physician orders, MAR review, scheduling, billing for pendant calls, and