Resident Services Coordinator

Abode Services; Oakland (CA); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

100% paid health benefits foremployees

19 PTO days & 12 holidays per year

403(b) retirement plan with employer"

Professional development opportunities

Leadership opportunities and staffイベント

Job summary

Abode Services, a leading Bay Area nonprofit, seeks a Resident Services Coordinator to provide housing stabilization services for households in Alameda County. The role includes counseling, referrals to financial and legal supports, and developing individualized housing plans toward permanent stability.

You will work with diverse communities, collaborate with property management, and connect residents to crisis intervention, benefits, employment support, and health services to maximize

Qualifications

• Bachelor’s degree in Psychology, Human Services, Social Work, or Sociology, or equivalent field experience.
• At least 1 year of case management experience serving homeless or low-income individuals or families.
• Valid California driver’s license, auto insurance, and a clean DMV record; driving may be required.
• Ability to work flexible hours, including some weekends and evenings.

Responsibilities

• Develop a community calendar of educational, recreational, and civic engagement activities.
• Build collaborative relationships with local service providers and community agencies; maintain neighborhood relations.
• Collaborate with property management to foster resident ownership and community.
• Link residents to crisis intervention, rehab, income support, and health services to maximize housing stability.
• Provide referrals for assessment/treatment services for developmental, learning, or family considerations.
• Provide crisis intervention as needed and support program participants.
• Maintain and secure case files and prepare program reports.

Skills

Case management

Driving

Communication

Time management

Education

Bachelor’s degree in Human Services

Equivalent field experience

Job description

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Resident Services Coordinatorfor our programs in Alameda County.

About The Role

The Resident Services Coordinator is responsible for the provision of housing stabilization services to households who are homeless and/or low income. The Resident Services Coordinator provides a variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, and developing an individualized housing plan that includes a path to permanent housing stability subsequent to financial assistance. This position is also responsible for service coordination to ensure that participants are connected to other necessary supportive services.

The People and Culture

You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

Our Benefits and Perks

• $28.85 per - $31.00 per hour
• 100% paid health benefits for employees
• 19 PTO days & 12 Holidays per year
• 403(b) Retirement Plan w/ Employer Match & Contribution Programs
• Dynamic, mission-drive culture and supportive leadership
• Professional Development Opportunities, Leadership Academy Programs, Annual All Staff Events & Holiday Parties

How You Make an Impact

• Develop a community calendar of educational, recreational and opportunities for civic engagement activities and events.
• Develop collaborative relationships with other local service providers and community agencies. Maintain a positive relationship with the surrounding neighborhood.
• Collaborate with property management in creating an environment that fosters a sense of ownership for residents and builds community.
• Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement.
• Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavior problems, school readiness, family violence, and exposure to drug and alcohol abuse, within the household.
• Provide crisis intervention as needed and when requested by property management and/or program participants.
• Maintain and secure comprehensive case files and prepare and submit all programmatic reports as required.
• Other duties as assigned.

How You Meet Qualifications

• Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience.
• 1 year of case management experience providing services to homeless or low-income individuals and/or families.
• Use of personal vehicles and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
• Driving and transportation of participants when required.
• Work flexible hours, including some weekends and evenings when required.

Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.

Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace.

Preferred

Bachelors or better in Human Services.

Bachelors or better in Psychology.

Bachelors or better in Social Work.

Bachelors or better in Sociology.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.