Resident Services Coordinator

Abode Services; Oakland (CA); Híbrido; USD 40.000 - 43.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay

Onsite with possible hybrid/remote

PTO 19 days per year

12 paid holidays

Medical/dental/vision coverage

Employee Assistance Program (EAP)

Teledoc for mental health

Flexible Spending Account (FSA)

403(b) retirement plan with employer-m

Resumo da vaga

Abode Services in Oakland seeks a Resident Services Coordinator to provide housing stabilization services to homeless or low-income households. You will counsel clients, connect them to financial/credit/legal resources, and develop personalized housing plans toward permanent stability after financial assistance.

You will collaborate with local providers and property management to create an engaged community, assist residents with housing retention, and maintain detailed case files with timely

Qualificações

• Bachelor's degree or equivalent experience in psychology, human services, social work or related field.
• 1 year of case management experience serving homeless or low-income individuals or families.
• Must have a valid California driver's license, clean DMV record, and use of personal vehicle.

Responsabilidades

• Provide housing stabilization services and counseling to homeless or low-income households.
• Develop individualized housing plans leading to permanent stability with financial assistance.
• Coordinate with community services, legal aid, and credit counseling as needed.
• Build relationships with local service providers and property management to foster a safe community.
• Maintain comprehensive case files and submit required programmatic reports.

Conhecimentos

Case management

Community collaboration

Crisis intervention

Formação

Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience.

Ferramentas

Valid California Driver's License

Descrição da vaga

When you join Abode, you’re not just taking a job, you’re becoming part of a team creating meaningful change in our communities and a commitment to lasting housing stability.

At Abode, we believe everyone deserves a safe and stable place to call home. Our mission is tosolve homelessnessthrough housing and supportive services that help individuals and families achieve stability and independence. Grounded in theHousing First model, we meet people where they are and provide individualized support based on their needs, goals, and strengths.

Housing Ends Homelessness

Our Mission:

Our Values:

• Start with Dignity
• Take Smart Risks
• Be transparent
• Solve for today and tomorrow
• Spark each other’s strengths

About The Role:

The Resident Services Coordinator is responsible for the provision of housing stabilization services to households who are homeless and/or low income. The Resident Services Coordinator provides a variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, and developing an individualized housing plan that includes a path to permanent housing stability subsequent to financial assistance. This position is also responsible for service coordination to ensure that participants are connected to other necessary supportive services.

How You Make An Impact

• Develop a community calendar of educational, recreational and opportunities for civic engagement activities and events.
• Develop collaborative relationships with other local service providers and community agencies. Maintain a positive relationship with the surrounding neighborhood.
• Collaborate with property management in creating an environment that fosters a sense of ownership for residents and builds community.
• Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement.
• Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavior problems, school readiness, family violence, and exposure to drug and alcohol abuse, within the household.
• Provide crisis intervention as needed and when requested by property management and/or program participants.
• Maintain and secure comprehensive case files and prepare and submit all programmatic reports as required.
• Other duties as assigned.

How You Meet Qualifications

• Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience.
• 1 year of case management experience providing services to homeless or low-income individuals and/or families.
• Use of personal vehicles and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
• Driving and transportation of participants when required.
• Work flexible hours, including some weekends and evenings when required.

Our Benefits and Perks:

• Competitive pay: $28.85 - $31.00 per hour
• Work arrangement: Onsite position; may be eligible for hybrid or remote work, subject to supervisor approval and factors including job responsibilities, remote location, and employee suitability.
• PTO:19 days per year, increasing with tenure
• Holidays: 12 paid holidays per year
• 100% medical, dental and vision coverage options for employees
• Employer subsidized options for dependent health care."
• Legal and financial services and more through our Employee Assistance Program (EAP)
• Mental health care service provided by Teledoc
• Flexible Spending Account (FSA)
  • Commuter
  • Health care
  • Dependent care
• Retirement Plan: 403(b) w/ employer match & contribution programs

Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.