Service Coordinator

Abode Services; San Francisco (CA); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Onsite with possible hybrid or remote

PTO 19 days per year

Holidays 12 per year

Health insurance (medical, dental, VSP

EAP

Teledoc

FSA

Retirement plan 403(b)

Job summary

Abode Services is seeking a Service Coordinator to deliver housing services to individuals experiencing homelessness. You will develop individualized housing plans, coordinate referrals, and connect participants with financial, legal, and supportive services to advance housing stability.

Responsibilities include working with landlords, collaborating with partner agencies, maintaining accurate records, and meeting participants where they are to create pathways to permanent housing.

Qualifications

• Bachelor's degree in Sociology or related field.
• 2 years case management experience with homeless or low-income clients.
• Valid California driver’s license with current auto insurance.
• Flexible schedule including evenings and weekends.

Responsibilities

• Provide comprehensive housing services and individualized housing plans.
• Coordinate referrals to financial, credit counseling, legal services and other supportive services.
• Work with landlords and partners to secure housing and ensure stability.
• Maintain client files and document services in a timely manner.
• Attend meetings and communicate with team to coordinate services and improve outcomes.

Skills

Case management

Driving

Communication

Flexibility

Education

Sociology

Psychology

Human Services

Social Work

Job description

When you join Abode, you’re not just taking a job, you’re becoming part of a team creating meaningful change in our communities and a commitment to lasting housing stability.

At Abode, we believe everyone deserves a safe and stable place to call home. Our mission is tosolve homelessnessthrough housing and supportive services that help individuals and families achieve stability and independence. Grounded in theHousing First model, we meet people where they are and provide individualized support based on their needs, goals, and strengths.

Housing Ends Homelessness

Our Mission:

Abode works to end homelessness by assisting low-income, unhoused people, including those with special needs, to secure stable, supportive housing; and to be advocates for the removal of the causes of homelessness.

Our Values:

• Start with Dignity
• Take Smart Risks
• Be transparent
• Solve for today and tomorrow
• Spark each other’s strengths

About The Role:

TheService Coordinatoris responsible for the provision of housing services to individuals who are homeless. The Service Coordinator provides a variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, and developing an individualized housing plan that includes a path to permanent housing stability, subsequent to financial assistance. This position is also responsible for service coordination to ensure that participants are connected to other necessary supportive services.

How You Make An Impact:

• Provision of comprehensive housing services to participants, which may include working directly with landlords.
• Working closely with other social service partners referring and providing services to participants.
• Coordination of services for program participants to ensure that participants are receiving essential services to increase health and housing outcomes.
• Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement.
• Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavioral/healthcare needs, school readiness and exposure to drug, alcohol abuse and family violence within the household.
• Create and maintain an Individual service plan and needs assessment for each household.
• Meet with the household in person, either in the community or within the home as frequently as needed.
• Attend program meetings with internal and external partners to coordinate services and ensure quality services.
• Maintain client files, including all necessary documentation.
• Communicate closely and frequently with all members of the team to improve systems, solve problems, share resources, and coordinate work.
• Must be able to document services in a timely manner, using BIRP format.
• Attend staff meetings and other agency functions as needed.
• Other duties as assigned.

How You Meet Qualifications:

• Experience working with homeless populations, Transitional Age Youth, system impacted youth, and case management. Personal or professional experience with Foster Care System, Juvenile Justice system or Child Welfare System.
• Bachelor’s degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience.
• 2 years case management experience providing services to homeless or low-income individuals and/or families.
• Driving and transportation of participants when required.
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
• Flexible schedule to work evening and weekend hours as needed.

Our Benefits and Perks:

• Competitive pay: $28.85 - $33.00 per hour
• Work arrangement: Onsite position; may be eligible for hybrid or remote work, subject to supervisor approval and factors including job responsibilities, remote location, and employee suitability.
• PTO:19 days per year, increasing with tenure
• Holidays: 12 paid holidays per year
• 100% medical, dental and vision coverage options for employees
• Employer subsidized options for dependent health care."
• Legal and financial services and more through our Employee Assistance Program (EAP)
• Mental health care service provided by Teledoc
• Flexible Spending Account (FSA)
  • Commuter
  • Health care
  • Dependent care
• Retirement Plan: 403(b) w/ employer match & contribution programs

Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace.

Qualifications

Education

Required

Bachelors or better in Sociology.

Preferred

Bachelors or better in Human Services.

Bachelors or better in Psychology.

Bachelors or better in Social Work.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.