Service Coordinator

Abode; Napa (CA); Híbrido; USD 40.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

PTO 19 days

Holidays 12 days

Health coverage

EAP & mental health

Descripción de la vacante

Abode seeks a Service Coordinator in Napa, CA to provide housing services to individuals who are homeless. The role includes counseling, referrals, and developing individualized housing plans aimed at permanent stability.

You will coordinate with landlords and partners to ensure services are delivered effectively, with a focus on increasing housing stability and access to related supports. Evening/weekend availability is required as needed.

Formación

• Experience with homeless populations and case management.
• Bachelor’s degree or equivalent in related field.
• 2 years of case management for homeless or low-income individuals.
• Valid California driver’s license with clean DMV record.
• Flexible schedule to work evenings and weekends.

Responsabilidades

• Provide housing services to participants, including landlord engagement.
• Coordinate services with partners to ensure health and housing outcomes.
• Develop individualized housing plans and track progress.
• Document services timely using standard formats (BIRP).
• Attend program meetings and collaborate with internal and external teams.

Conocimientos

Homeless population experience

Case management

Driver's license

Evening/weekend availability

Educación

Bachelor’s degree in Psychology or related field

Descripción del empleo

About Abode

When you join Abode, you’re not just taking a job, you’re becoming part of a team creating meaningful change in our communities and a commitment to lasting housing stability.

At Abode, we believe everyone deserves a safe and stable place to call home. Our mission is to solve homelessness through housing and supportive services that help individuals and families achieve stability and independence. Grounded in the Housing First model, we meet people where they are and provide individualized support based on their needs, goals, and strengths.

Housing Ends Homelessness

Our Mission

Abode works to end homelessness by assisting low-income, unhoused people, including those with special needs, to secure stable, supportive housing; and to be advocates for the removal of the causes of homelessness.

Our Values

• Start with Dignity
• Take Smart Risks
• Be transparent
• Solve for today and tomorrow
• Spark each other’s strengths

About The Role

The Service Coordinator is responsible for the provision of housing services to individuals who are homeless. The Service Coordinator provides a variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, and developing an individualized housing plan that includes a path to permanent housing stability, subsequent to financial assistance. This position is also responsible for service coordination to ensure that participants are connected to other necessary supportive services.

How You Make An Impact

• Provision of comprehensive housing services to participants, which may include working directly with landlords.
• Working closely with other social service partners referring and providing services to participants.
• Coordination of services for program participants to ensure that participants are receiving essential services to increase health and housing outcomes.
• Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement.
• Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavioral/healthcare needs, school readiness and exposure to drug, alcohol abuse and family violence within the household.
• Create and maintain an Individual service plan and needs assessment for each household.
• Meet with the household in person, either in the community or within the home as frequently as needed.
• Attend program meetings with internal and external partners to coordinate services and ensure quality services.
• Maintain client files, including all necessary documentation.
• Communicate closely and frequently with all members of the team to improve systems, solve problems, share resources, and coordinate work.
• Must be able to document services in a timely manner, using BIRP format.
• Attend staff meetings and other agency functions as needed.
• Other duties as assigned.

How You Meet Qualifications

• Experience working with homeless populations, Transitional Age Youth, system impacted youth, and case management. Personal or professional experience with Foster Care System, Juvenile Justice system or Child Welfare System.
• Bachelor’s degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience.
• 2 years case management experience providing services to homeless or low-income individuals and/or families.
• Driving and transportation of participants when required.
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
• Flexible schedule to work evening and weekend hours as needed.

Our Benefits And Perks

• Competitive pay: $28.85 - $33.00 per hour
• Work arrangement: Onsite position; may be eligible for hybrid or remote work, subject to supervisor approval and factors including job responsibilities, remote location, and employee suitability.
• PTO:19 days per year, increasing with tenure
• Holidays: 12 paid holidays per year
• Health & Wellness:
  • 100% medical, dental and vision coverage options for employees
  • Employer subsidized options for dependent health care."
  • Legal and financial services and more through our Employee Assistance Program (EAP)
  • Mental health care service provided by Teledoc
  • Flexible Spending Account (FSA)
    • Commuter
    • Health care
    • Dependent care
  • Retirement Plan: 403(b) w/ employer match & contribution programs

Notice

Abode Services is an Equal Opportunity Employer/Drug Free Workplace.