Resident Services Coordinator

Shp-Management; Fort Lee (NJ); On-site; USD 54,000 - 66,000; Full time

Job summary

SHP Management in Fort Lee, NJ, is seeking a Full-Time Resident Services Coordinator to support residents at two elderly/disabled properties in Essex and Bergen counties. The role focuses on coordinating non-sheltered services and helping residents live independently and safely.

The position reports to the Senior Resident Services Coordinator and requires strong communication, organization, and collaboration with on-site staff and community agencies to provide advocacy and referrals.

Qualifications

• Bachelor’s degree in human services or related field
• 2 to 5 years’ experience required
• Demonstrated competency with Microsoft Office required
• Excellent communication skills both oral and written
• Previous housing experience preferred
• Ability to accept responsibility and account for actions
• Dependable and trustworthy
• Ability to utilize available time to organize and complete work within given deadlines
• Ability to work at a sustained pace and produce quality work

Responsibilities

• Knowledge of community support resources, eligibility for accessing these services, and delivery methods.
• Coordinate and implement programs of social, medical, psychological, and rehabilitative services.
• Provide advocacy for residents and collaborate with on-site staff and external agencies.
• Establish trust, listen to residents, and assist in defining problems and solutions.
• Maintain documentation of interventions, services, and communication in a confidential manner.
• Complete and submit HUD reports and other required documentation.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time Regular Fort Lee, NJ, US

2 days ago Requisition ID: 1720

Salary Range: $60,000.00 To $60,000.00 Annually

SHP Management, a leader in the affordable housing market, has an immediate opening for a Full-Time 40 hour/week Resident Services Coordinator to join our team and provide services to two elderly/disabled properties located in Essex and Bergen county in NJ.

POSITION SUMMARY

The Resident Services Coordinator is responsible for the coordination of non-sheltered needs of the resident population. Effective service provision is encouraged through cooperation within the management team to enhance the residents’ ability to live independently and safely in their community. The Resident Services Coordinator is directly supervised by the Senior Resident Services Coordinator for that region.

ESSENTIAL FUNCTIONS

Duties may include, but are not limited to the following areas:

• Knowledge of community support resources, the eligibility for accessing these services and the delivery methods.
• Ability to empower residents to make personal decisions, increase self-esteem and maximize independence.
• Ability to provide advocacy for the resident population.
• Ability to collaborate with on-site staff, state, federal and community agencies.
• Ability to establish trust, to listen and to assist residents in defining their problems and identifying possible resources and solutions.
• Possess organizational and time management skills and flexibility.
• Serve as a liaison between residents and management.
• Coordinate and implement programs of social, medical, psychological, and rehabilitative services.
• Improve the quality of life within the development.
• Establish appropriate on-site educational and wellness programs.
• Provide direct interventions and crisis interventions to residents.
• Develop effective working relationships with federal, state and local community agencies and service providers.
• Provide support and referrals to local, state, and federal agencies and service providers.
• Maintain documentation of interventions, services, and communication in a confidential manner.
• Complete and submit necessary HUD reports and other documentation as required.

QUALIFICATIONS: SKILLS & ABILITIES

• Bachelor’s degree in human services or related field
• 2 to 5 years’ experience required
• Demonstrated competency with Microsoft Office required
• Excellent communication skills both oral and written
• Previous housing experience preferred
• Ability to accept responsibility and account for his/her action
• Trait of being dependable and trustworthy
• Ability to utilize available time to organize and complete work within given deadlines
• Ability to work at a sustained pace and produce quality work