Resident Services Coordinator

Abode; Conestee (SC); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Competitive pay: $28.85 - $31.00 per h

Onsite with potential hybrid/remote

PTO: 19 days per year

12 paid holidays per year

Medical, dental, and vision coverage

EAP and legal/financial services

Teledoc mental health care

Flexible Spending Account (FSA)

403(b) with employer match

Job summary

Abode is seeking a Resident Services Coordinator to support households that are homeless or low income by delivering housing stabilization services, counseling, and referrals to financial/credit and legal services. You will develop individualized housing plans aimed at permanent stability and coordinate connections to essential support services.

You will work with property management and local partners to build a sense of community, maintain case files, and contribute to timely program reporting

Qualifications

• Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience.
• 1 year of case management experience providing services to homeless or low-income individuals and/or families.
• Use of personal vehicles and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
• Driving and transportation of participants when required.
• Work flexible hours, including some weekends and evenings when required.

Responsibilities

• Provide housing stabilization services to households who are homeless and/or low income, including counseling and referrals to financial/credit counseling and legal services, and develop individualized housing plans.
• Develop an individualized housing plan that leads to permanent housing stability after financial assistance.
• Coordinate services to connect participants with additional supportive services and ensure program participation.
• Maintain and secure comprehensive case files and prepare and submit program reports as required.
• Collaborate with property management and community agencies to foster a constructive living environment and resident engagement.

Skills

Case management experience

Education

Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field

Job description

Housing Ends Homelessness

When you join Abode, you’re not just taking a job, you’re becoming part of a team creating meaningful change in our communities and a commitment to lasting housing stability.

At Abode, we believe everyone deserves a safe and stable place to call home. Our mission is tosolve homelessnessthrough housing and supportive services that help individuals and families achieve stability and independence. Grounded in theHousing First model, we meet people where they are and provide individualized support based on their needs, goals, and strengths.

Our Mission:

Abode works to end homelessness by assisting low-income, unhoused people, including those with special needs, to secure stable, supportive housing; and to be advocates for the removal of the causes of homelessness.

Our Values:

• Start with Dignity
• Take Smart Risks
• Be transparent
• Solve for today and tomorrow
• Spark each other’s strengths

About The Role:

The Resident Services Coordinator is responsible for the provision of housing stabilization services to households who are homeless and/or low income. The Resident Services Coordinator provides a variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, and developing an individualized housing plan that includes a path to permanent housing stability subsequent to financial assistance. This position is also responsible for service coordination to ensure that participants are connected to other necessary supportive services.

How You Make An Impact:

• Develop a community calendar of educational, recreational and opportunities for civic engagement activities and events.
• Develop collaborative relationships with other local service providers and community agencies. Maintain a positive relationship with the surrounding neighborhood.
• Collaborate with property management in creating an environment that fosters a sense of ownership for residents and builds community.
• Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement.
• Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavior problems, school readiness, family violence, and exposure to drug and alcohol abuse, within the household.
• Provide crisis intervention as needed and when requested by property management and/or program participants.
• Maintain and secure comprehensive case files and prepare and submit all programmatic reports as required.
• Other duties as assigned.

How You Meet Qualifications:

• Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience.
• 1 year of case management experience providing services to homeless or low-income individuals and/or families.
• Use of personal vehicles and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
• Driving and transportation of participants when required.
• Work flexible hours, including some weekends and evenings when required.

Our Benefits and Perks:

• Competitive pay: $28.85 - $31.00 per hour
• Work arrangement: Onsite position; may be eligible for hybrid or remote work, subject to supervisor approval and factors including job responsibilities, remote location, and employee suitability.
• PTO:19 days per year, increasing with tenure
• Holidays: 12 paid holidays per year
• 100% medical, dental and vision coverage options for employees
• Employer subsidized options for dependent health care."
• Legal and financial services and more through our Employee Assistance Program (EAP)
• Mental health care service provided by Teledoc
• Flexible Spending Account (FSA)
  • Commuter
  • Health care
  • Dependent care
• Retirement Plan: 403(b) w/ employer match & contribution programs

Notice: Abode Services is an Equal Opportunity Employer. We comply with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA). Abode will engage in an individualized assessment of accommodation requests and may provide reasonable accommodations to qualified applicants and employees with disabilities when necessary to facilitate participation in the hiring process or to perform the essential functions of a position, unless doing so would result in an undue hardship. If you require accommodations during the application process, please speak with your Talent Acquisition Specialist or use Abode’s contact form to reach out to our Talent Acquisition team.

Notice: Abode Services maintains a drug‑free workplace in accordance with applicable federal, state, and local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.