Resident Services Concierge (Part-Time Evenings/Weekends)

Common Sail Investment Group; Broadview Heights (OH); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Income protection

Work-life benefits

Job summary

Common Sail Investment Group in Broadview Heights, OH seeks a part-time Receptionist to provide courteous service to residents and visitors. Schedule: Tuesdays and Thursdays 4:30pm–7:30pm, with rotating weekends and holidays from 8am–2pm or 2pm–7:30pm.

Pay is $14.50 per hour. You will greet residents, handle calls, assist with leasing referrals, and support the property team with light administrative tasks, mail, and maintenance coordination.

Qualifications

• High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answering routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Provide 1440 experience to our senior residents!
• Distribute applications to prospective employees.
• Refer all prospective residents and families to the Leasing Team.
• Sort and deliver all mail, internal messages and packages to residents and staff.
• Knowledge of resident apartments, in-house facilities and local information.
• Reserve the private dining area for residents and guests.
• Collect work orders and information for the maintenance director.
• Know emergency call system and emergency procedure (fire, medical, and police).
• Perform all accountabilities in a timely and efficient manner following company policies and procedure.
• Work independently in a professional atmosphere.
• Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
• Assist with accounting duties as assigned by Property Administrator.
• Dress in a professional manner and wear name tag.
• As a receptionist, always maintain a positive attitude which supports team performance and productivity.

Education

High School diploma or equivalent (1–3 years related experience)

Job description

Common Sail Investment Group in Broadview Heights, OH seeks a part-time Receptionist to provide courteous service to residents and visitors. Schedule: Tuesdays and Thursdays 4:30pm–7:30pm, with rotating weekends and holidays from 8am–2pm or 2pm–7:30pm.

Pay is $14.50 per hour. You will greet residents, handle calls, assist with leasing referrals, and support the property team with light administrative tasks, mail, and maintenance coordination.