Resident Services & Billing Coordinator | Front Desk & Finances

North Terrace Property Management; Kansas City (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Growth potential

Collaborative team

Direct impact on resident experience

Job summary

North Terrace Property Management is seeking a Resident Services Coordinator and Billing Support in Kansas City, MO. This full-time role runs 9:00 AM–5:00 PM and involves front-desk duties, billing tasks, and leasing support to ensure smooth operations.

You will greet residents, manage move-ins, process bills, post charges, and help with weekly move-in reports—contributing to resident satisfaction and financial health.

Qualifications

• Front desk and resident services experience is a plus.
• Strong multitasking and time-management skills.
• Detail-oriented with accuracy in processing payments and leases.
• Excellent communication and customer-service mindset.
• Familiarity with property-management software or accounting tools is a plus.

Responsibilities

• Serve as the heart of the front office, greeting residents and handling inquiries.
• Process billing entries, verify utilities, and support lease signings with accuracy.
• Maintain move-in/move-out trackers and prepare reports for owner oversight.
• Support the leasing team with daily operations and reporting.
• Assist with deposit processing and monthly bill payments as you grow in the role.

Job description

North Terrace Property Management is seeking a Resident Services Coordinator and Billing Support in Kansas City, MO. This full-time role runs 9:00 AM–5:00 PM and involves front-desk duties, billing tasks, and leasing support to ensure smooth operations.

You will greet residents, manage move-ins, process bills, post charges, and help with weekly move-in reports—contributing to resident satisfaction and financial health.