Resident Services Associate — Student Housing

campusadv; Berkeley (CA); On-site; USD 22,730,400 - 32,373,600; Part time

Job summary

The Berkeley Group is seeking a Community Assistant for apartments serving UC Berkeley students. This entry-level role involves managing resident communications, addressing concerns, and ensuring properties are presentable for tours. Ideal candidates will excel in customer service and empathy, fostering a welcoming environment.

Responsibilities also include supporting management during turnover processes and participating in community engagement events. The position offers an opportunity to gain hands-on experience in property management.

Qualifications

• Entry-level position, ideal for those interested in property management or student housing.
• Strong responsiveness and professionalism are required.
• Must be capable of handling resident communications and conflict resolution.

Responsibilities

• Serve as primary point of contact for residents.
• Address resident concerns promptly.
• Maintain tour readiness of assigned properties.
• Understand safety and emergency procedures.
• Assist with office administrative duties.

Skills

Customer service skills

Conflict mediation

Attention to detail

Strong communication

Job description

The Berkeley Group is seeking a Community Assistant for apartments serving UC Berkeley students. This entry-level role involves managing resident communications, addressing concerns, and ensuring properties are presentable for tours. Ideal candidates will excel in customer service and empathy, fostering a welcoming environment.

Responsibilities also include supporting management during turnover processes and participating in community engagement events. The position offers an opportunity to gain hands-on experience in property management.