Resident Services Assistant - Care & Coordination

Sierra Vista Post-Acute; Modesto (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Sierra Vista Post-Acute is a 120-bed skilled nursing and rehabilitation community dedicated to helping residents recover, rebuild, and regain independence. We provide short-term rehabilitation, long-term care, dementia support, and respite services in a compassionate, home-like environment.

The Social Services role supports admissions, coordinates personal care needs, and maintains communications with families and physicians to ensure comprehensive, compassionate care.

Qualifications

• High School graduate or equivalent.
• Classes/experience in social work or related field preferred.
• SSD Certificate enrollment within 6 months of employment.

Responsibilities

• Assist with the admission process, including facility tours, inquiries, and interviewing prospective residents, families, or responsible parties.
• Coordinate personal care needs and appointments, including hair care, transportation, adaptive equipment, clothing, and personal items.
• Maintain communication with residents’ families and attending physicians, including invitations to care plan meetings and other appropriate communications.
• Document resident contacts, services, and referrals accurately in the social services log and EMR.
• Assist residents and families with forms and applications, including advance directives, Medi-Cal applications, voter registration, and other required documents.
• Assist with resolving resident and family concerns, including grievances and theft/loss issues, as directed.
• Participate in Behavior Management programs and provide appropriate support to residents as directed.
• Protect and promote residents’ rights, dignity, individuality, and confidentiality in all interactions with residents, families, and staff.
• Communicate effectively with residents, families, staff, and community or government agencies, both verbally and in writing.

Skills

Communication

Interpersonal skills

Resident advocacy

Documentation

Education

High School Diploma

SSD Certificate enrollment

Social Work coursework

Job description

Sierra Vista Post-Acute is a 120-bed skilled nursing and rehabilitation community dedicated to helping residents recover, rebuild, and regain independence. We provide short-term rehabilitation, long-term care, dementia support, and respite services in a compassionate, home-like environment.

The Social Services role supports admissions, coordinates personal care needs, and maintains communications with families and physicians to ensure comprehensive, compassionate care.