Resident Services & Admissions Specialist

Monarch Healthcare Management; Columbia Heights (MN); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Next-day pay

Free medical insurance

Loan reimbursement

Scholarships

PTO Vacation

401(k) match

Referral bonuses

Career path within Monarch

Résumé du poste

Monarch Healthcare Management in Minnesota seeks a Social Services Designee to support residents during admission and discharge, market the services we provide, and work with the interdisciplinary care team to identify psychosocial strengths and needs.

You will document assessments and plans, assist with advance directives, coordinate with families and referral sources, and uphold residents’ rights while promoting quality of life across Monarch's network.

Qualifications

• Must recognize and understand the psychosocial and emotional needs of residents.
• Must have strong skills in communication, organization, management, and leadership.
• Must be able to perform essential functions of the position with or without reasonable accommodation.
• Experience in healthcare, skilled nursing facility or assisted living community

Responsabilités

• Admission and Discharge Coordination: Manages the full admission process, including referrals, pre-admission screenings, paperwork, and financial applications; develops and documents ongoing discharge plans and coordinates home health or equipment needs.
• Resident and Family Support: Provides emotional support, guidance, and information to residents and families, assists with adjustment to facility placement, grieving, and advanced directives, and addresses psychosocial needs.
• Communication and Liaison: Acts as a link between residents, families, staff, and community agencies; communicates changes such as room assignments and coordinates care with appropriate personnel.
• Care Planning Participation: Completes social assessments, PHq-9, BIMs, MDS, and care plan documentation; participates in interdisciplinary care planning and patient care conferences to ensure psychosocial and behavioral needs are addressed.
• Professional Conduct and Relationship Management: Maintains courteous, cooperative, and professional relationships with residents, families, staff, and visitors; adheres to dress code, confidentiality, and facility policies.
• Facility Compliance and Education: Promotes QAPI initiatives, maintains accurate departmental records, follows Abuse Prohibition Plan and regulatory requirements, attends continuing education, and keeps current on policies, procedures, and Residents’ Bill of Rights.

Connaissances

Communication

Organization

Management

Leadership

Description du poste

Monarch Healthcare Management in Minnesota seeks a Social Services Designee to support residents during admission and discharge, market the services we provide, and work with the interdisciplinary care team to identify psychosocial strengths and needs.

You will document assessments and plans, assist with advance directives, coordinate with families and referral sources, and uphold residents’ rights while promoting quality of life across Monarch's network.