Resident Services Administrative Specialist

Sr Companies; Knoxville (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

Trinity Hills of Knoxville is seeking an Administrative Assistant to support daily operations across departments, handling filing, data entry, scanning, and routine clerical tasks under the Executive Director. You will answer phones, greet residents and families, process mail, and coordinate HR paperwork with the Regional HR Coordinator.

The role requires strong Microsoft Office skills, high school diploma, and a respectful, empathetic approach.

Qualifications

• High school diploma or GED; related clerical experience preferred.
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication.

Responsibilities

• Speak with residents, families, and visitors with empathy and respect.
• Answer phones and greet visitors in a welcoming manner.
• Receive and route mail and type correspondence on request.
• Schedule interviews for department heads and coordinate pre-employment paperwork.
• Handle HR documents with confidentiality and HIPAA compliance.
• Order and maintain office supplies as approved.
• Assist with special projects and routine clerical duties.
• Perform other reasonable duties as assigned.

Skills

Microsoft Office

Communication

Data entry

Education

High school diploma or GED

Job description

Trinity Hills of Knoxville is seeking an Administrative Assistant to support daily operations across departments, handling filing, data entry, scanning, and routine clerical tasks under the Executive Director. You will answer phones, greet residents and families, process mail, and coordinate HR paperwork with the Regional HR Coordinator.

The role requires strong Microsoft Office skills, high school diploma, and a respectful, empathetic approach.