Resident Service Mechanic

Equipment Depot; MIDDLETOWN (OH); On-site; USD 36,000 - 60,000; Full time

Job summary

Equipment Depot in Middletown, OH is seeking a field service technician to operate, repair and maintain large diesel industrial lift trucks on customer sites, ensuring on-time performance and safety.

The role requires inspecting, diagnosing, repairing equipment, communicating with customers, completing paperwork, and coordinating with service managers to schedule maintenance.

Responsibilities

• Repairs and operates heavy equipment
• Reads work order and observes and listens to truck in operation to determine malfunction/diagnose problem(s)
• Offers solutions to meet customer specifications; provide estimates when appropriate
• Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed
• Records complete repair description on work order, including the correct model and the serial number of equipment and record hour meter reading
• Communicates with the customer on repair needs, or work that was completed
• Examines protective guards, loose bolts, and specified safety devices on trucks and makes adjustments
• Lubricates moving parts and drives repaired truck to verify conformance to specifications
• Represents Equipment Depot to customers. Maintains professional image of self and cleanliness (externally and internally) of service trucks at all times
• Tracks and schedules with operations, or service manager when service truck is due for routine maintenance or has other service-related issues
• Works in a manner that protects customers, Equipment Depot, and the public
• Returns complete and legible paperwork to field service coordinator daily. Includes work orders, sublet invoices, etc.
• Submits time cards daily as directed by the supervisor
• Must be able to pass frequent on-site random drug test as required

Skills

Heavy equipment repair

On-site service

Diagnostics

Customer communication

Job description

Position Summary

Operates, repairs and maintains large, high capacity diesel industrial lift trucks on-site at a customer-specific location.

Position Summary

Operates, repairs and maintains large, high capacity diesel industrial lift trucks on-site at a customer-specific location.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Repairs and operates heavy equipment
• Reads work order and observes and listens to truck in operation to determine malfunction/diagnose problem(s)
• Offers solutions to meet customer specifications; provide estimates when appropriate.
• Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed.
• Records complete repair description on work order, including the correct model and the serial number of equipment and record hour meter reading.
• Communicates with the customer on repair needs, or work that was completed.
• Examines protective guards, loose bolts, and specified safety devices on trucks and makes adjustments.
• Lubricates moving parts and drives repaired truck to verify conformance to specifications.
• Represents Equipment Depot to customers. Maintains professional image of self and cleanliness (externally and internally) of service trucks at all times.
• Tracks and schedules with operations, or service manager when service truck is due for routine maintenance or has other service-related issues.
• Works in a manner that protects customers, Equipment Depot, and the public.
• Returns complete and legible paperwork to field service coordinator daily. Includes work orders, sublet invoices, etc.
• Submits time cards daily as directed by the supervisor.
• Must be able to pass frequent on-site random drug test as required