FIELD SERVICE TECHNICIAN

Equipment Depot; San Antonio (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Equipment Depot is seeking a field technician in San Antonio to repair electric, diesel and gasoline industrial trucks and equipment. You will diagnose issues from work orders, perform repairs after inspection, and verify results against specifications.

Responsibilities include documenting repairs, communicating with customers, ensuring safety checks, and maintaining the service van’s professionalism and timeliness in daily paperwork.

Qualifications

• Reads work orders to diagnose malfunction and determine repair steps.
• Communicates repair needs and estimates with customers when appropriate.
• Performs mechanical repairs after inspection and analysis of breakdowns.
• Records repair details, model, serial number, and hours on the work order.

Responsibilities

• Reads work orders and observes trucks in operation to diagnose issues.
• Offers solutions and provides estimates when appropriate.
• Repairs equipment after inspection and analysis.
• Records complete repair descriptions and verifies conformance.
• Maintains safety by inspecting guards, bolts and devices.
• Lubricates moving parts and tests repaired trucks for compliance.
• Represents Equipment Depot and maintains professional image.
• Tracks service van maintenance with operations or service manager.
• Ensures paperwork and time cards are submitted daily.

Skills

Electrical repair

Diesel engines

Preventive maintenance

Customer communication

Job description

Position Summary

Repairs and maintains electric, diesel, and gasoline industrial trucks and/or construction equipment by performing the following duties.

Position Summary

Repairs and maintains electric, diesel, and gasoline industrial trucks and/or construction equipment by performing the following duties.

Essential Functions

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Reads work order and observes and listens to truck in operation to determine malfunction/diagnose the problem(s)
• Offers solutions to meet customer specifications; provide estimates when appropriate.
• Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed.
• Records complete repair description on work order, including the correct model and the serial number of equipment and record hour meter reading.
• Obtains signature from a customer and communicates with customers on repair needs, or work that was completed.
• Examines protective guards, loose bolts, and specified safety devices on trucks and makes adjustments.
• Lubricates moving parts and drives repaired truck to verify conformance to specifications.
• Represents Equipment Depot to customers. Maintains the professional image of self and cleanliness (externally and internally) of the van at all times.
• Tracks and schedules with operations, or service manager when service van is due for routine maintenance or has other service-related issues.
• Works in a manner that protects customers, Equipment Depot, and the public.
• Returns paperwork to field service coordinator daily. Includes work orders, fuel receipts, sublet invoices, etc.
• Submits time cards by 9:00 a.m. daily. If the technician is dispatched to a job from home, time must be called in and given to the service administrator over the telephone by 9:00 a.m. daily.