Resident Service Coordinator - Part Time

Irem Ct; Waterbury (CT); On-site; USD 33,000 - 36,000; Part time

Benefits offered by this job

Part-time PTO (3 days)

Mental health resources

Volunteer matching program

Learning & training opportunities

Job summary

IREM CT in Waterbury, CT is seeking a Part-Time Resident Service Coordinator to enhance residents' quality of life by connecting them to essential services and fostering a supportive community within our affordable housing community. The role supports residents' independence, health outcomes, and overall well-being.

The ideal candidate will organize activities, liaise with management and providers, maintain confidential files, and advocate for residents while building partnerships that sustain

Qualifications

• Bachelor’s degree in Social Work, Psychology, Gerontology, Public Health, or related field.
• At least 2 years of experience in resident/social service programs (affordable housing preferred).
• Bilingual Spanish is required.
• Excellent interpersonal, organizational, and problem-solving skills.

Responsibilities

• Provide individualized assistance to residents by identifying and connecting them to appropriate services.
• Educate residents and families on community services, eligibility criteria, and application processes.
• Organize activities to encourage resident engagement and a supportive network.
• Liaise between residents, property management, and external providers to ensure service delivery.
• Maintain confidential resident files, service logs, and incident reports; prepare quarterly summaries.
• Advocate for residents by facilitating access to resources and addressing barriers to service delivery.
• Collaborate with property management to plan monthly events and develop volunteer programs.

Skills

Bilingual Spanish

Interpersonal skills

Organizational skills

Education

Bachelor’s degree in Social Work, Psychology, Gerontology, Public Health, or related field

Tools

Microsoft Office

Web-based reporting systems

Job description

Need a new job or looking to hire an IREM professional? Look here for local opportunities posted by our chapter.

For job searches that are national in scope, register today on IREMJobs.org , an online career resource for real estate management professionals and employers.

Job Posting
Oct. 23, 2026

Are you a compassionate, resourceful professional with a passion for empowering residents and connecting them to vital community resources? We’re looking for a Part Time Resident Service Coordinator in Waterbury Connecticut to join our team at one of Related’s largest affordable housing communities. The Part Time Resident Service Coordinator is responsible for enhancing the quality of life for our residents by connecting them to essential services and fostering a sense of community. This position supports residents in maintaining independence, improving health outcomes, and creating a supportive environment within the housing community.

If you're eager to make a meaningful difference in the lives of residents while contributing to the success of affordable housing initiatives, we’d love to hear from you!

ESSENTIAL JOB FUNCTIONS:

• Provide individualized assistance to residents by identifying and connecting them to appropriate services,
• Educate residents and their families on community services, eligibility criteria, and application processes, emphasizing wellness, lease compliance, and tenant rights.
• Organize and promote activities that encourage resident engagement, social interaction, and a supportive network among neighbors.
• Act as a liaison between residents, property management, and external service providers to ensure timely and effective delivery of support.
• Maintain accurate and confidential resident files, service logs, and incident reports; prepare quarterly service summaries and performance outcomes.
• Advocate for residents by facilitating access to needed resources, negotiating with service providers, and addressing barriers to service delivery.
• Collaborate with property management to plan and distribute monthly events calendars. Develop volunteer programs to enhance service delivery and resident involvement.

WHY YOU'LL LOVE IT HERE:

• Part-time paid time off (3 days!) – we value your life outside of work.
• Mental health resources, such as counseling, are available to our team members.
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; internal advancement opportunities are available.…andsomuch more!

ANTICIPATED SALARY RANGE:

• $24/hr - $26/hr per
• Annual Performance Bonus
• This position is Non-Exempt, meaning eligible for overtime pay

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

Qualifications:

• Bachelor’s degree in Social Work, Psychology, Gerontology, Public Health, or a related field preferred; relevant work experience may substitute.
• At least 2 years of experience in resident/social service programs (preferably in affordable housing).
• Strong knowledge of local community resources and federal/state programs.
• Bilingual Spanish is required
• Excellent interpersonal, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and web-based reporting systems.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• A strong passion for social action, delivery of quality services and the preservation of affordable housing.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.