Resident Service Coordinator (Part Time)

The Caleb Group; Saco (ME); Hybrid; USD 25,000 - 36,000; Part time

Job summary

The Caleb Group is hiring a Part Time (24 hours) Resident Service Coordinator to serve at three affordable housing communities in the Saco/Biddeford area. Connect residents and families to services in the community and coordinate programming on site.

Responsibilities include building relationships with local organizations, creating an annual program plan and budget, and assisting residents with crisis situations while maintaining confidentiality and ethics.

Qualifications

• Community services knowledge and program planning
• Service management and advocacy experience
• Experience with families and senior citizens
• Ability to work with diverse populations
• Professional demeanor and appearance
• Energetic, enthusiastic team player
• Computer literacy; able to produce clear reports and newsletters
• Strong written communication
• Maintains resident confidentiality

Responsibilities

• Establish relationships with local organizations, charities, agencies and service providers to provide direct services to residents.
• Create and oversee a yearly on-site program plan and budget.
• Collaborate with property management; follow up on referrals from residents and staff.
• Assist residents in crisis situations with property manager and maintenance.
• Maintain resident confidentiality and comply with the code of ethics.

Job description

The Caleb Group is hiring a Part Time (24 hours) Resident Service Coordinator to serve at three affordable housing communities in the Saco/Biddeford area. The Resident Service Coordinator connects residents and families to services that are available in the general community and coordinates and oversees programming at the site.

Responsibilities include:

• Establish relationships with local organizations, charities, agencies and service providers who can provide direct services to residents. Outside services might include home health aides, financial assistance, counseling (mental health and substance abuse), job search/training, general education and food assistance.
• Create and oversee a yearly on site program plan and budget.
• Working as a member of the property management team, follow up on referrals from residents and staff regarding resident needs and concerns.
• Work with property manager and maintenance to assist residents in crisis situations or difficult situations.
• Maintain resident confidentiality and comply with code of ethics.

Skills include:

• Demonstrated knowledge of area community services, program planning and implementation.
• Proven experience in service management, including problem solving and advocacy.
• Experience with families and senior citizens.
• Willingness and desire to work with a diverse population.
• Professional in behavior and appearance.
• Energetic, enthusiastic, and outgoing team player.
• Must be computer literate and be able to produce clearly written files, reports, emails and newsletters.
• Sense of humor.

Competitive salary & excellent benefits! Pre-employment background check required. EOE

Requirements

Drivers License required