Resident Service Coordinator

75 State Street; Exeter (NH); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health plan

Dental plan

401(k) match

Life insurance

Disability insurance

Mental wellness services

Paid holidays

Paid time off

Professional development

Employee referral program

Tuition reimbursement

Job summary

Avesta Housing is seeking a Resident Service Coordinator to connect residents with resources, foster engagement, and strengthen our sense of community.

In this on-site, full-time role, you’ll collaborate with property management, organize programs and workshops, and respond to resident needs with empathy and professionalism. This position supports Avesta’s mission of providing quality, affordable homes and building inclusive neighborhoods.

Qualifications

• College degree preferred.
• Knowledge of social service agencies.
• Excellent organizational skills.
• Knowledge of affordable housing programs and resources.
• Excellent written and oral communication skills.
• Experience working directly with disadvantaged people.
• Ability to work well independently and as part of a team.
• Travel/reliable means of transportation required.

Responsibilities

• Connect residents with resources and supports.
• Collaborate with property management and staff.
• Organize programs and workshops for residents.
• Respond to resident needs with empathy and professionalism.
• Foster engagement and strengthen our sense of community.

Skills

Organizational skills

Written & verbal communication

Travel readiness

Education

College degree preferred

Job description

Description

Are you driven to create welcoming, supportive communities where residents truly feel at home? Avesta Housing is seeking a Resident Service Coordinator to connect residents with resources, foster engagement, and strengthen our sense of community.

In this role, you’ll collaborate with property management, organize programs and workshops, and respond to resident needs with empathy and professionalism. Your work will directly support Avesta’s mission of providing quality, affordable homes and building inclusive neighborhoods.

This role is ideal if you:

• Enjoy helping others and building relationships
• Excel at organizing and problem-solving
• Want to make a meaningful impact every day

About Avesta Housing

Avesta Housing is a local leader in housing development, property management, and assisted living solutions. Founded in 1972, our nonprofit organization serves individuals and families in need of quality affordable housing in Maine and New Hampshire.

What it’s Like to Work Here

Our team members have positive attitudes, are creative problem solvers, and share a dedication to housing equity and inclusion for all. Our shared commitment to improving the lives of others and strengthening our communities through affordable housing gives us purpose and inspires our best work. Our workplace culture and continuous opportunities for growth have resulted in Avesta Housing being a popular place to work.

Requirements

The person who is ready for this opportunity will have knowledge and experience in this field and meet the following qualifications:

• College Degree preferred.
• Knowledge of social service agencies and experience working with social service agencies.
• Excellent organizational skills.
• Knowledge of affordable housing programs and resources.
• Excellent written and oral communication skills.
• Experience working directly with disadvantaged people.
• Ability to work well independently and as part of a team.
• Travel/reliable means of transportation required.

This is a full-time non-exempt/hourly position that pays $24.00 - $27.00 per hour for the Southern region.

Work Location

This is an on-site position which requires regular travel between properties in the Exeter and Hampton Falls, NH area.

Benefits

We have excellent employee benefits, including:

• Employer-paid health and dental plans for employees
• Flexible spending and dependent care accounts
• 401(k) retirement savings plan with immediate vested match of up to 6%
• Employer-paid basic life, long-term and short-term disability
• Free mental wellness services for benefits-eligible employees
• 13 paid holidays
• Generous earned time, starting with 19 days in first year of employment
• Up to 3 paid personal days per year
• Professional development assistance
• Employee referral program
• Tuition reimbursement

Avesta Housing Corp. is an equal opportunity employer. We are committed to being an inclusive community that values diversity in people, backgrounds, and ideas, and ensures fair treatment, access, and advancement for each person.

We welcome applicants of all backgrounds and lived experiences, including differences in race, ethnicity, gender identity and expression, sexual orientation, age, disability, religion, socioeconomic background, veteran status, and family structure. We also recognize and value diversity in thought, communication styles, education, and career paths.

We believe our work is strengthened by a team that reflects the communities we serve. If you are passionate about our mission, we encourage you to apply.