Resident Relations & Resources Coordinator

Gates Hudson; Hyattsville (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Gates Hudson in Hyattsville, MD is seeking a Resident Relations Coordinator to support residents and manage resource programs. Responsibilities include addressing concerns, providing information, and maintaining records. The ideal candidate needs experience in property management, strong customer service skills, excellent organizational abilities, and comfort with Microsoft Office tools. A valid driver's license and empathy for residents are essential for this position.

Qualifications

• 1-2 years of experience in property management, community outreach, or related administrative role.
• Strong customer service and communication skills.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Valid driver's license required.

Responsibilities

• Address resident concerns and assess needs.
• Provide information and referrals to community services.
• Assist in developing individualized support plans.
• Maintain accurate records of resident interactions.

Skills

Customer service

Communication skills

Organizational skills

Time management

Knowledge of Fair Housing regulations

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Property management software

Job description

Gates Hudson in Hyattsville, MD is seeking a Resident Relations Coordinator to support residents and manage resource programs. Responsibilities include addressing concerns, providing information, and maintaining records. The ideal candidate needs experience in property management, strong customer service skills, excellent organizational abilities, and comfort with Microsoft Office tools. A valid driver's license and empathy for residents are essential for this position.