Resident Relations & Maintenance Coordinator

Brookfield Properties; Dallas (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Full benefits package

Vacation/PTO

401(k) with employer match

Bonus programs

Education assistance

Associate housing discounts

Job summary

Brookfield Properties in Dallas, TX is seeking a Maintenance Coordinator at The Merc - 1800 Main Street to provide operational and administrative support to the General or Property Manager and Maintenance Leads. The role focuses on maintaining positive resident relations and overseeing building operations.

Responsibilities include managing service requests, coordinating turnover with internal staff and external vendors, supervising logs, and ensuring safety and compliance with company policies.

Qualifications

• High School Diploma/GED is required.
• 1–2 years of related administrative experience in Leasing, Bookkeeping, or Operations.
• Valid driver’s license may be required depending on property needs.
• Proficiency in fair housing laws, property management, and Microsoft Office.
• Yardi experience and strong customer service skills are a plus.

Responsibilities

• Enhance Resident Relations: Manage tenant requests and resolve issues using property management systems.
• Order supplies as directed by Maintenance Leads.
• Schedule external vendors for repairs and turnover work.
• Coordinate apartment turnover scheduling with internal staff and external vendors.
• Maintain vendor logs and supervise pest control records.

Skills

Oral communication

Ethics

Professionalism

English proficiency

Multilingual abilities a plus

Education

High School Diploma/GED

Associate degree

Tools

Yardi

Microsoft Office

Job description

Brookfield Properties in Dallas, TX is seeking a Maintenance Coordinator at The Merc - 1800 Main Street to provide operational and administrative support to the General or Property Manager and Maintenance Leads. The role focuses on maintaining positive resident relations and overseeing building operations.

Responsibilities include managing service requests, coordinating turnover with internal staff and external vendors, supervising logs, and ensuring safety and compliance with company policies.