Maintenance Coordinator

Brookfield Properties; Dallas (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Full benefits package

Vacation/PTO

401(k) with employer match

Bonus programs

Education assistance

Associate housing discounts

Job summary

Brookfield Properties in Dallas, TX is seeking a Maintenance Coordinator at The Merc - 1800 Main Street to provide operational and administrative support to the General or Property Manager and Maintenance Leads. The role focuses on maintaining positive resident relations and overseeing building operations.

Responsibilities include managing service requests, coordinating turnover with internal staff and external vendors, supervising logs, and ensuring safety and compliance with company policies.

Qualifications

• High School Diploma/GED is required.
• 1–2 years of related administrative experience in Leasing, Bookkeeping, or Operations.
• Valid driver’s license may be required depending on property needs.
• Proficiency in fair housing laws, property management, and Microsoft Office.
• Yardi experience and strong customer service skills are a plus.

Responsibilities

• Enhance Resident Relations: Manage tenant requests and resolve issues using property management systems.
• Order supplies as directed by Maintenance Leads.
• Schedule external vendors for repairs and turnover work.
• Coordinate apartment turnover scheduling with internal staff and external vendors.
• Maintain vendor logs and supervise pest control records.

Skills

Oral communication

Ethics

Professionalism

English proficiency

Multilingual abilities a plus

Education

High School Diploma/GED

Associate degree

Tools

Yardi

Microsoft Office

Job description

Dallas, Texas

Full time

R2053688

Location

The Merc - 1800 Main Street

Business

We believe home is more than a place to live. It's where life happens; connections are made, and communities grow. That's why we're committed to creating welcoming places where our residents feel at home, and our people have the opportunity to make a meaningful impact.

Job Description

Position Summary

The Maintenance Coordinator provides operational and administrative support to the General or Property Manager and Maintenance Lead(s) for assigned communities; coordinates, enhances and maintains positive resident relations with primary focus on maintenance support; coordinates oversight of building operations, including ordering supplies, walking units, scheduling apartment turnover, assigning and managing turnover contractors; monitors workorder system to ensure customer satisfaction; monitors regulatory compliance and company policies and procedures related to property management.

Essential Job Functions

• Enhance Resident Relations: Fosters good tenant relations by managing requests/complaints. Receives tenant services requests and takes appropriate action to resolve issues. Manage resident service using property management systems, directing inquiries as required to the appropriate building operations departments.




• Order supplies as directed by Maintenance Lead(s).




• Schedule external vendors as directed by Maintenance Leads(s).




• Take a leading role in the facilitation of apartment turnover scheduling with both internal staff and external vendors.




• Manage vendors and vendor logs such as pest control log.




• Maintain a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests. Prepares service orders when residents call and distributes to appropriate associates for completion. Follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay. Ensures completion of resident service requests.




• Maintain working knowledge of leasing policies and procedures and performs functions related to lease renewal on occasion as needed. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Makes follow-up calls, sends follow-up literature, and pursues rental status.




• Conduct move-in and move-out inspections of apartments to determine applicable charges for damages. Conducts inspections to determine market readiness and implements high-quality standards of cleanliness and aesthetic appearance. May perform interim unit inspections.




• May prepare purchase orders, code and assist with process vendor invoices for payment, send documentation to Corporate Office and follow up on vendor payment inquiries.




• Complete all other tasks and duties assigned by manager.




• Adhere to and support our Policies, Mission, Vision, Values, and Safety Standards.

Education

A High School Diploma/GED is required. Additional education and training preferred.

Requirements

• Additional degrees that are preferred for this position include: Associate degree




• 1-2 years of related administrative experience in Leasing, Bookkeeping, or Operations.




• This position may require a valid driver's license depending on the needs of the property.




• Required skills for this position include fair housing laws, property management, and Microsoft Office.




• Preferred skills for this position include Yardi, customer service, following through, and personal accountability.




• Oral Communication – Speaks clearly and effectively in positive or negative situations; listens and gets clarification; responds well to questions.




• Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.




• Professionalism – Reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.




• Computer and smart phone literacy required. Must be able to communicate clearly and effectively in English, both verbally and in writing, for all work-related responsibilities. Multilingual skills are a plus.

  
  

  The Benefits of Working at LyvWell:

  
  

  Benefits designed to help you grow, thrive, and live well.




• Full benefits package




• Vacation/PTO Policy




• 401(k) Retirement Plan Plus Employer Match




• Bonus or Commission Programs




• Education Assistance




• Associate Housing Discounts

  
  

  Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

  
  

  We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

The Brookfield Real Estate ecosystem spans the globe through multiple operating companies, all united by our core values. We cover every facet of real estate- from offices and retail spaces to logistics centers, residential homes, and hotels.

Across thousands of properties worldwide, we combine world-class expertise with deep local insights to drive exceptional value. Together, we transform neighborhoods and build lasting communities that stand the test of time. By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success.