Resident Manager - Part Time - Live On Site (Housing Benefit)

The Hignell Companies; Chico (CA); In loco; USD 21.000 - 34.000; Part-time

Vantaggi offerti da questo lavoro

On-site housing benefit

Descrizione del lavoro

The Hignell Companies in Chico, CA is seeking a part-time Resident Manager to live on-site and oversee day-to-day property operations, rent collection, leasing activities, and tenant relations.

The role offers a housing benefit with 50% rental allowance and requires on-site presence, after-hours availability, and the ability to coordinate maintenance and inspections to ensure a well-maintained, occupancy-driven community.

Competenze

• Experience in property management or related field preferred.
• Ability to read and write clearly; good communication.
• Must be able to lift light loads and perform basic maintenance tasks.

Mansioni

• Collect rents and process applications and rental agreements.
• Prepare notices and inspections; maintain occupancy.
• Show vacancies and market units; coordinate turnovers.
• Coordinate maintenance and respond to resident requests.
• Maintain grounds and common areas; liaise with tenants and vendors.

Conoscenze

Rent collection

Tenant relations

On-site property management

Customer service

Formazione

High school diploma or GED

Strumenti

Word

Outlook

Descrizione del lavoro

The Resident Manager is the caretaker for the assigned property. California law requires that certain property utilized for profit shall maintain on-site managers twenty four hours a day to provide services and protection for the residents. In addition to overseeing maintenance, the Resident Manager is available to assist residents, promote properties for rent, execute rental agreements, and collect rent payments. The Resident Manager is the public face of the assigned property.

Position is Part Time - 10 hours a week

This position will require you to live on-site. This includes an attractive housing benefit that significantly enhances the overall compensation package.

Housing Benefits Details

As part of your compensation, you will receive a generous 50% rental allowance for an on-site unit. This means:

• Half of your rent is included in your hourly wage.


• The remaining 50% is covered by the property


• Your effective compensation will be substantially higher than the base hourly rate alone.


• This benefit eliminates a significant portion of your housing costs and provides a compensation package that's more valuable than the hourly rate alone.

Essential Functions

• Collects rents, prepares three (3) day notices to pay, processes applications and rental agreements, conducts annual apartment inspections, enforces community policies, prepares deposits, conducts renting activities (keep vacant apartments clean, show and market vacancies, shop competition), schedules turnover work and directs other personnel as needed.


• Prepares correspondence letters to residents or vendors as requested


• Prepares daily/weekly/monthly reports as required (traffic, market data, inventory, vacant apartment status, month end, delinquent rent and timesheets).


• Works to obtain and maintain full occupancy.


• After hours availability may be necessary during the course of employment to respond to emergency situations or immediate maintenance needs


• Audits processes to ensure compliance with standardize procedures; Prepares and audits move-in/move-out paperwork; Prepares and monitors work orders for cleaning, painting and maintenance, as well as pest control, carpet cleaning and other vendors needed for orderly turnover of apartments.


• Prepares vacant apartments, including dusting, cleaning, and vacuuming.


• Maintains grounds in excellent condition, including all common areas, mailbox building, pool area, and dumpster areas.


• Serves as liaison between the Company (Property Managers and Maintenance) and residents.


• Negotiates resolutions between tenants, upholding the rules and regulations set forth in the rental agreements.


• Assist in preparing documents for legal proceedings and participates in court hearings and may need to represent the Owner as a witness in court proceedings


• Ensures that the property is a pleasant living environment for all tenants.


• Timely and successfully handles resident requests for service, complaints, or problems.


• Performs site inspections timely and efficiently.


• Conducts minor unit maintenance (bulb or battery replacement, key and knob replacement), light repairs (plumbing), property policing, light pick-up/cleaning, pool treatment and cleaning, as well as touch up patch and painting.


• Complies with all applicable state, federal, and local laws related to the responsibilities of the position, including landlord-tenant and fair housing laws.


• Regular and timely attendance.


• Overtime as required.

Other Functions

• Performs related duties consistent with the scope and intent of the position.

Mental and Physical Demands

• Experiences frequent interruptions; required to meet inflexible deadlines; requires concentration and attention to detail; requires a high level of organizational and prioritization skills; may occasionally deal with distraught or difficult individuals.


• Required to sit for prolonged periods; exposed to visual display terminal for prolonged periods; dexterity and precision required in the operation of a computer.


• Ability to lift up to 50 pounds.


• Ability to establish and maintain customer oriented focus with callers, guests, clients, supervisor and co-workers.


• Ability to walk, kneel, climb, stand, stoop, crouch, and reach when performing light maintenance and office activities.

Supervisory Responsibilities

• Depending on the property to which the Resident Manager is assigned, this position may have supervisory responsibilities over one or more subordinate employees.

Core Competencies/Qualifications

• Commitment to the Company’s mission, values and vision.


• High school diploma or GED. Additional education and/or training is preferred.


• Education, training, skills, and experience necessary to carry out assignments.


• Ability to read, write, speak and communicate effectively. Demonstrated skill in correct grammar, spelling, and English usage.


• Demonstrated computer skills with proficiency in Word and Outlook.


• Ability to establish and maintain effective relationships with co-workers, administrative team, and the public.


• Self-motivated, punctual, detail oriented, and able to work independently.


• Must have excellent organizational and interpersonal skills.


• Experience in the property management field desired.


• Knowledge of multi-family dwelling rentals and larger complex management desired.


• Ability to establish and maintain effective relationships with co-workers, administrative team, and the public.


• Self-motivated, punctual, detail oriented, and able to work independently.