Roving Property Manager

Peoples' Self Help Housing Corporation; Santa Paula (CA); On-site; USD 42,000 - 63,000; Full time

Job summary

Peoples' Self Help Housing Corporation is seeking a dedicated staff member to support housing operations across multiple sites in California. The role handles tenant applications, annual re-certifications, rent collections, and file maintenance while assisting with audits and repairs.

You will coordinate with maintenance and portfolio teams, manage records, and help ensure safety and cleanliness in common areas. Bilingual ability is highly preferred.

Qualifications

• General computer literacy.
• Proficiency in Word and Excel.
• Strong verbal and written communication skills.
• Bilingual English/Spanish may be required and is highly preferred.
• Ability to provide professional and courteous customer service.
• Works collaboratively in a team environment.
• Ability to prioritize, multitask and meet deadlines autonomously.
• Valid CA driver's license and auto insurance.
• Experience in an office environment and using standard office equipment.
• Experience in affordable housing property management preferred.
• Ability to maintain confidentiality of proprietary and client information.
• Light lifting and ability to travel between sites.

Responsibilities

• Provide assistance at our larger sites and fill in during site manager absences.
• Process tenant applications, including annual re-certifications and enforce lease terms.
• Review and prepare for audits.
• Assign tasks and review time cards for key holders.
• Collect rents and maintain tenant and unit files per regulations.
• Perform move-in inspections with tenants.
• Review lease and house rules with new tenants and instruct on appliances.
• Perform move-out inspections with Portfolio Manager and/or Maintenance Manager.
• Coordinate re-keying of front door locks.
• Process security deposit refunds promptly.
• Coordinate repairs and ensure unit can be re-rented quickly.
• Assist with periodic inspections.
• Process accounts payable weekly.
• Attend training to stay current with required certifications.
• Prepare weekly and monthly reports; work within the operating budget.
• Process work orders and track preventive maintenance.
• Monitor community spaces for cleanliness and safety.
• Maintain keys and assist tenants with lockouts.
• Support cultural and national celebrations and community events.
• Help coordinate self-sufficiency tenant programs with other departments.
• Be prepared for emergencies with mapping of utilities and exit routes.

Skills

MS Office

Word & Excel

Communication skills

Bilingual English/Spanish

Customer service

Team oriented

Multitasking

Tools

Microsoft Office

Office equipment

Job description

Description

Essential Functions

• Provide assistance at our larger sites and/or fill-in during site manager absences.
• All duties related to processing tenant applications:
• Annually re-certify tenants as well as reinforcing lease, addendums, house rules, etc.
• Review and prepare for audits
• Assign tasks, review and approve time cards for the key holders
• Collect rents and maintain tenant and unit files in accordance with regulations and in a timely manner
• Perform move-in inspections with tenants
• Review lease and house rules and with the new tenants and instruct on the use of appliances, etc.
• Perform move-out inspections with Portfolio Manager and/or Maintenance Manager
• Arrange for re-keying of front door locks
• Process security deposit refunds in a timely manner
• Process repairs quickly to ensure the unit can be re-rented as soon as possible
• Assist with periodic inspections
• Process accounts payable on a weekly basis
• Attend training classes and seminars to stay current with appropriate property required certification
• Prepare various weekly and monthly reports as required
• Work within the approved operating budget
• Process work orders by notifying maintenance staff or an outside provider of needed repairs
• Track preventive maintenance and process purchase requests and approval forms
• Check community areas and shared spaces for cleanliness and safety on a daily basis
• Maintain control of keys for apartments and common areas and assist tenants with lockouts
• Assist tenants in organizing regular cultural and national celebrations
• Maintain the community room calendar, if applicable
• Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities
• Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.

Requirements

Skill & Knowledge Requirements

• General computer literacy
• Proficiency in Microsoft Office, especially in Word and Excel
• Strong verbal and written communication skills
• Ability to work with people of all cultures and economic status
• Bilingual (English/Spanish) may be required and is always highly preferred
• Ability to provide professional and courteous customer service
• Works collaboratively in a team environment
• Ability to prioritize, multitask and meet deadlines autonomously

Experience Requirements

• Experience working in an office environment and using office equipment
• Experience in affordable housing property management highly desired
• Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.

License/Certification Requirements

• Valid CA driver’s license, proof of auto insurance and access to a reliable vehicle.

Physical Requirements

• Light lifting (up to 20 pounds), walking, bending and squatting for short periods of time.
• Ability to travel to different site when coverage is needed.