Resident Manager - Full Time

ADP, Inc.; Seattle (WA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

40 hours paid vacation after 1 year

6 paid holidays

Paid Sick Leave

Job summary

Metropolitan Management Co. in Seattle seeks a detail-oriented property manager to oversee a select group of mid-sized vintage residences, ensuring resident satisfaction and maintaining the charm of these iconic properties.

You will handle leasing, rental agreements, maintenance coordination, and vendor management, with 40 hours per week and after-hours emergency availability; commissions apply to leases and renewals.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to analyze and solve problems.
• Knowledge of safety and protocols.
• Basic understanding of maintenance needs.
• Proficiency with Microsoft Office applications.
• Flexibility with schedule.
• Strong organizational and administrative skills.
• Experience with property management software preferred.
• Property Management or Real Estate experience preferred.
• WA State landlord-tenant law knowledge preferred.

Responsibilities

• Market and lease available units, including ad creation, posting, inquiries, and showings.
• Prepare and execute rental agreements; conduct move-in/move-out inspections.
• Maintain digital files in the property management software system.
• Rent collection and communicating with residents on payment plans.
• Respond to maintenance requests and coordinate with vendors or maintenance staff.
• Oversee on-site maintenance staff and vendors for upkeep and cleaning.
• Interact with residents, vendors, peers, and corporate team with a positive attitude.
• Conduct routine property walks and address issues promptly.
• Respond to inquiries promptly and assist residents after-hours for emergencies.
• Generate and post required legal notices and provide updates to regional manager.

Skills

Interpersonal skills

Analytical skills

Communication skills

Safety protocols

Maintenance basics

MS Office

Flexible schedule

Organizational skills

PM software

Real estate experience

WA Landlord-Tenant Law

Tools

MS Office

Job description

Metropolitan Management Co. is seeking a detail-oriented and energetic professional to manage a select group of our unique, mid-sized vintage properties. We take pride in our high standards of integrity and are looking for a dedicated manager to oversee daily operations and maintain the charm of these iconic Seattle residences.

The Ideal Candidate: You are a career growth-oriented individual with strong interpersonal skills and a passion for community building. You will play a vital role in ensuring resident satisfaction and property excellence within one or two select properties.

Pay Scale: $28-$33 per hour + performance-based commissions on leases and renewals

Hours: 40 hours per week, plus availability for after hour emergencies

Duties Include:

• Market and lease available units, including ad creation and posting, responding to rental inquiries, and showing units
• Prepare and execute rental agreements, including move in and move out inspections in a timely manner
• Maintain all digital files in the property management software system
• Rent collection, including communicating with residents on payment plans, posting notices and following up on late rents
• Respond to residents with maintenance requests, and scheduling with vendors or maintenance personnel
• Oversee on-site maintenance staff and vendors who perform maintenance and cleaning in the building
• Interact with residents, vendors, peers and corporate team members with a friendly, positive attitude
• Perform routine property walks to ensure maintenance and custodial issues are promptly addressed
• Quickly and efficiently respond to all inquiries
• Have availability to assist residents in the event of an after-hours emergencies, such scheduling a vendor for leaks
• Generation and posting required legal notices throughout the month
• Providing updates and support to your regional manager as needed

Qualifications:

• Excellent interpersonal skills
• Ability to analyze and solve problems
• Excellent written and oral communication skills
• Knowledge of safety and protocols
• Basic understanding of minor and major maintenance needs
• Proficiency with Microsoft Office applications
• Flexibility with schedule
• Strong organizational and administrative skills
• Experience with property management software preferred
• Property Management or Real Estate experience preferred
• Working knowledge of Washington State Landlord Tenant Law preferred

Benefits for Full-Time Employees:

• Eligible for medical, dental, and vision insurance benefits after 90 days of employment (waiting period)
• 40 hours paid vacation & 401(k) eligible after 1 year of employment
• 6 paid holidays
• Paid Sick Leave: All employees accrue paid sick time in accordance with State/City laws.

Our Story:

Working throughout the Puget Sound area, Metropolitan Management actively pursues the acquisition of multi-family real estate and are involved in the management of properties for a private investor group.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic.

Applicants with disabilities may request reasonable accommodation in the hiring process.