Resident Leasing Specialist – Customer‑Focused Growth

Arcan Capital, LLC.; Birmingham (AL); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision plans

Disability insurance

Holiday pay

Vacation packages

Resumo da oferta

Arcan Capital, LLC. in Birmingham is seeking a Leasing Consultant to join the onsite management team. You will engage with prospects, highlight amenities and lifestyle, and drive occupancy and rent growth with excellent customer service.

The role requires one year in property management and customer service or sales. You’ll handle qualifying prospects, coordinate move-ins, support resident relations, and adapt to a fast-paced environment while supporting our growth.

Qualificações

• Minimum one year of experience in residential property management.
• Minimum one year of experience in a customer service or sales position.
• Strong working knowledge of operating computer systems, specifically Microsoft Office Suite, property management systems; Yardi, Rent Café, and credit screening experience.
• Regular attendance, punctuality and dependability required.
• A positive, motivating, team-oriented attitude.
• Ability to work a flexible schedule including weekends and holidays.
• Bilingual a plus.

Responsabilidades

• Generate interest in the community by touring the property with prospects and answering questions about amenities and grounds.
• Drive sales by highlighting the quality of the community and the lifestyle available.
• Assist prospects in qualifying for an apartment by collecting information and initiating background checks.
• Ensure apartments are prepared for move-in and move-outs, inspecting as needed.
• Deliver unmatched service to residents to exceed expectations and maintain retention.
• Coordinate paperwork related to apartment rentals and manage related office activities.
• Post rental collections and oversee the administration of community accounting functions.
• Address concerns of current and prospective residents in a friendly and professional manner.
• Respond to phone calls and emails promptly and professionally.

Conhecimentos

Attention to detail

Customer service

Sales experience

Time management

Team collaboration

Flexibility

Multitasking

Bilingual

Ferramentas

Microsoft Office Suite

Yardi

Rent Café

Credit screening

Descrição da oferta de emprego

Arcan Capital, LLC. in Birmingham is seeking a Leasing Consultant to join the onsite management team. You will engage with prospects, highlight amenities and lifestyle, and drive occupancy and rent growth with excellent customer service.

The role requires one year in property management and customer service or sales. You’ll handle qualifying prospects, coordinate move-ins, support resident relations, and adapt to a fast-paced environment while supporting our growth.