Resident Leasing & Customer Experience Specialist

Princeton Management; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Short-term disability

401(k)

Allyhealth Tele-Medicine

Flexible spending accounts

Paid holidays

PTO

Professional development

Career advancement

Job summary

Princeton Management is seeking a Leasing Agent in Detroit, MI to attract potential residents and maintain high occupancy. You will engage with prospects, present units, and guide applicants through the leasing process while delivering outstanding customer service.

The role emphasizes strong communication, attention to detail, and teamwork. Prior leasing experience is preferred, and familiarity with local rental trends helps ensure informed leasing decisions.

Qualifications

• High school diploma or equivalent required; real estate certifications are a plus.
• Experience in leasing or real estate is preferred but not mandatory.
• Strong communication and interpersonal skills with diverse audiences.
• Ability to work independently and as part of a team.

Responsibilities

• Engage with prospective residents and provide details on units, amenities, and leasing terms.
• Conduct property tours and address inquiries from potential residents.
• Assist applicants through the leasing process and explain lease terms.
• Maintain accurate records of applications and resident interactions.
• Provide exceptional customer service to residents and prospects.

Skills

Customer engagement

Communication

Interpersonal skills

Organization

Attention to detail

Education

High school diploma or equivalent

Tools

Property management software

MS Office

Job description

Princeton Management is seeking a Leasing Agent in Detroit, MI to attract potential residents and maintain high occupancy. You will engage with prospects, present units, and guide applicants through the leasing process while delivering outstanding customer service.

The role emphasizes strong communication, attention to detail, and teamwork. Prior leasing experience is preferred, and familiarity with local rental trends helps ensure informed leasing decisions.