Resident Forklift Technician

Towlift Inc.; Brackenridge (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

$2,000 sign-on bonus

Health benefits

401(k) with employer match

Vacation/holidays (3 weeks PTO + 10 co

Company provided van

Tool loans

Job summary

Towlift Inc. in Brackenridge, PA is seeking a Resident Forklift Technician to troubleshoot, repair, and maintain forklifts and related equipment at a customer location. You will be the primary on-site service professional, coordinating with customers and delivering safe, efficient service.

The role requires 2+ years of field experience, strong hydraulics/electrical skills, and excellent communication. We offer a $2,000 sign-on bonus and comprehensive benefits.

Qualifications

• High School Diploma or equivalent required; vocational/technical cert preferred.
• Minimum 2+ years as a service/maintenance/forklift technician.
• Valid Driver's License and driving record acceptable to insurer.
• Ability to read electrical and hydraulic schematics.

Responsibilities

• Diagnose, troubleshoot, and repair equipment to minimize downtime.
• Perform routine maintenance and inspections per manufacturer specs.
• Repair/replace defective components; service hydraulic, electrical, and mechanical systems.
• Fabricate/repair parts using lathe, drill press, and grinder as needed.
• Document service activities and communicate status to customers.
• Maintain company tools and on-site tools; ensure safety compliance.
• Provide on-site support and build strong customer relationships.

Skills

Forklift repair

Hydraulics

Electrical systems

Diagnostics

Customer communication

Education

High School Diploma

Vocational/Technical certification preferred

Tools

Lathe

Drill press

Grinder

Diagnostic tools

Mobile Service app

Job description

Responsive? Reliable? Come join \"Team Towlift\" for a rewarding long-term career!
Our company continues to grow across all of its locations. We're looking for people who share our commitment to excellent customer service. See our job openings below.

Who We Are: What it Means to Work on the Towlift Team

Meet your future co-workers in this video! Hear what they say about a career in the material handling industry, and what it's like to work for The Dealer That Makes The Difference!

• Paid on-the-job training every year. We invest in our employees' self-development, with industry-leading training opportunities.
• Company-provided vehicle that they can take home.
• Company-provided phone.
• Tool loans.
• Cutting-edge technology issued to every technician.

The Towlift Company Values

Safety – Lead by example to promote workplace safety. Exhibit genuine interest that each team member returns home safely every day.

Positive Attitude – Customer-focused, can-do spirit. Committed to supporting the stakeholders.

Self Development – Exhibit intellectual curiosity and continuous self-development both professionally and personally.

Teamwork – Possess a collaborative mindset and shared sense of purpose that focuses on greater overall outcomes.

Integrity – Act with honesty, respect, trust, and thoughtfulness for all coworkers, customers, and partners; believe in Vision and Mission.

Community Service – Support and participate in activities and initiatives that help others.

Our Culture: The Towlift Difference

• We embrace a work-life balance.
• Safety is standard!
• We invest in technology, so you have the best tools for the job.
• Leadership that has the team's back and has since 1965. No one gets left behind.
• Our growing company provides many advancement opportunities.
• Everyone has what they need to make a difference. This is why Towlift team members stay with us for years.

Location: Brackenridge, PA

Job Id:928

# of Openings:1

Resident Forklift Technician

Compensation Range: Based on Experience + $2,000 Sign-on Bonus

WHY JOIN TEAM TOWLIFT?

We are a 3rd generation family-owned company.

Our core values shape our culture and drive us to deliver the best for our employees and customers.

We uphold a culture of: Positivity | Teamwork | Self-development | Integrity | Community Service | Safety

We offer paid-on-the-job training, development, and advancement opportunities from Certified Dealer Trainers.

JOB SUMMARY

Troubleshoot, repair, and maintain industrial vehicles, including forklifts, railcar movers, container handlers, and terminal tractors at a designated customer location. As a Resident Technician, you will serve as the primary on-site service professional, providing routine maintenance, diagnostics, breakdown repairs, and equipment support while building strong customer relationships. Prioritize work orders, comply with safety requirements, and ensure all service documentation is completed accurately and submitted on time. Maintain company-provided tools, equipment, and assets while delivering exceptional customer service.

ESSENTIAL FUNCTIONS

• Diagnose and troubleshoot equipment breakdowns and perform repairs to minimize downtime and maximize customer productivity.
• Perform routine scheduled maintenance, inspections, and preventative maintenance according to manufacturer and customer requirements.
• Repair or replace defective components, lubricate moving parts, and troubleshoot hydraulic, electrical, fuel, and mechanical systems.
• Set up and operate lathe, drill press, grinder, and other metalworking tools to fabricate and repair parts as needed.
• Inspect equipment and used parts to determine wear and recommend repairs based on manufacturer specifications.
• Review completed repairs and maintenance findings with customer contacts, communicating equipment status and maintenance recommendations.
• Generate repair estimates and identify opportunities for additional service work when needed.
• Utilize the Mobile Service application to complete work orders, document repairs, capture customer signatures, and close jobs accurately.
• Maintain a strong on-site presence by partnering with customer personnel to proactively identify and resolve equipment issues.
• Provide daily status updates to service leadership and communicate customer concerns, operational issues, and equipment needs.
• Ensure a safe work environment by adhering to all company, customer, and OSHA safety requirements.

POSITION QUALIFICATIONS

EDUCATION

• High School Diploma or equivalent required.
• Vocational or technical certification preferred.

REQUIREMENTS

• 2+ years of experience in a service technician, maintenance technician, forklift technician, or related role.
• Previous experience with hydraulics, electrical systems, and computer diagnostics.
• Ability to interpret and apply electrical and hydraulic schematic diagrams.
• Valid Driver's License and driving record acceptable to company insurance requirements.
• Ability to work independently with minimal supervision while effectively managing priorities.
• Strong troubleshooting and problem-solving skills.
• Strong attention to detail, project management, and organizational skills.
• Excellent written and verbal communication skills with the ability to interact professionally with customers and internal teams.
• Ability to maintain positive customer relationships and represent Towlift on-site.
• Adhere to the company's core values.
• We are a drug-free workplace. All positions require pre-employment screening.

BENEFITS

• Incentives: $2,000 sign-on bonus and referral bonus opportunities
• Compensation: Competitive salary with monthly bonus opportunities
• Health Benefits: Comprehensive benefits include medical, dental, vision along with additional plan options (opportunity to earn monthly premium discounts)
• Free Telehealth Benefits: Receive virtual medical care through Teledoc with a $0 copay, offering a convenient alternative to in-person visits
• Retirement Savings: 401(k) with employer match and profit-sharing eligibility
• Vacation/Holidays: 3 weeks PTO annually prorated in the first year, and 10 paid company holidays
• Reimbursements & Programs: Annual Boot Allowance, Prescription Safety Glasses, Gym Reimbursement, and Tool Loan Program
• Company provided:
  • Modern service van: Including fuel card and maintenance
  • Laundered uniforms
  • Technology: Laptop and iPhone
  • Specialized tools
  • PPE

Towlift is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are proud employers of Veterans, helping them navigate life's transitions and reach their fullest potential.