Dock & Door Mechanic - Field Service

Towlift Inc.; Pittsburgh (Allegheny County); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Sign-on bonus

Health benefits

3 weeks PTO

401(k) with employer match

Company vehicle

Tools and uniforms provided

Job summary

Towlift Inc. in Pittsburgh, PA is seeking a Dock & Door Mechanic - Field Service to diagnose and repair loading docks, industrial doors, and related equipment at customer sites.

You will operate a company service truck with parts inventory and provide on-site repairs to minimize downtime. Ideal candidates have a High School Diploma or equivalent with vocational training, 1+ years in maintenance, and experience with electrical, hydraulic, and mechanical systems up to 480V.

Qualifications

• High School Diploma or equivalent; vocational/technical training preferred.
• 1+ years of maintenance experience in service technician roles.
• Knowledge of electrical, hydraulic and mechanical systems up to 480V.
• Forklift and lifting equipment experience helpful.
• Able to work in various heights and confined spaces; clean driving record.

Responsibilities

• Diagnose and repair loading docks, doors, and related equipment at customer sites.
• Operate company service vehicle and manage parts inventory.
• Provide on-site troubleshooting and repairs to minimize downtime.
• Maintain safety and professional conduct on job sites.
• Occasional travel and after-hours work as needed.

Skills

Maintenance experience

Communication skills

Safety-conscious

Education

High School Diploma or equivalent

Vocational/technical training preferred

Tools

Forklifts

Scissor lifts

Welding

Electrical 480V systems

Hydraulic systems

Roll-up doors

Job description

Responsive? Reliable? Come join "Team Towlift" for a rewarding long-term career!
Our company continues to grow across all of its locations. We're looking for people who share our commitment to excellent customer service. See our job openings below.

Who We Are: What it Means to Work on the Towlift Team

Meet your future co-workers in this video! Hear what they say about a career in the material handling industry, and what it's like to work for The Dealer That Makes The Difference!

• Paid on-the-job training every year. We invest in our employees' self-development, with industry-leading training opportunities.
• Company-provided vehicle that they can take home.
• Company-provided phone.
• Tool loans.
• Cutting-edge technology issued to every technician.

The Towlift Company Values

Safety - Lead by example to promote workplace safety. Exhibit genuine interest that each team member returns home safely every day.

Positive Attitude - Customer-focused, can-do spirit. Committed to supporting the stakeholders.

Self Development - Exhibit intellectual curiosity and continuous self-development both professionally and personally.

Teamwork - Possess a collaborative mindset and shared sense of purpose that focuses on greater overall outcomes.

Integrity - Act with honesty, respect, trust, and thoughtfulness for all coworkers, customers, and partners; believe in Vision and Mission.

Community Service - Support and participate in activities and initiatives that help others.

Our Culture: The Towlift Difference

• We embrace a work-life balance.
• Safety is standard!
• We invest in technology, so you have the best tools for the job.
• Leadership that has the team's back and has since 1965. No one gets left behind.
• Our growing company provides many advancement opportunities.
• Everyone has what they need to make a difference. This is why Towlift team members stay with us for years.

Position:Dock & Door Mechanic - Field Service

Location: Pittsburgh, PA

Job Id:937

# of Openings:1

Commercial Dock & Door Service Mechanic
Compensation Range: $27 - $34, $2,000 Sign-on Bonus
WHY JOIN TEAM TOWLIFT?

• We are a 3rd generation family-owned company.
• Core values shape our culture and drive us to deliver the best for our employees and customers. We uphold a culture of:
• Positivity
• Teamwork
• Self-development
• Integrity
• Community service
• Safety
• We offer paid-on-the-job training, development and advancement opportunities from Certified Dealer Trainers.

JOB SUMMARY

Dock & Door Technician is responsible for the diagnosis and repair of loading docks, industrial doors, high-speed doors, compactors, balers, and other warehouse equipment at our customer locations. The Dock & Door Technician will be provided a company service truck with parts inventory to provide repairs.

ESSENTIAL FUNCTIONS

• Answers phone calls from technicians and customers, providing technical support to fix issues.
• Diagnoses and troubleshoots customer breakdowns; provides proper repairs to minimize equipment downtime and initiates estimates for repairs on site.
• Performs routine scheduled maintenance including, but not limited to, standard inspections, repairing and replacing defective parts, lubricating parts, and repairing electrical equipment.
• Perform planned maintenance services and breakdown repairs.
• Maintain a company service vehicle and parts inventory.
• Ability to work in various heights and confined spaces.
• Ability to work safely on a ladder.
• Perform in a team environment.
• Reports any safety violations or incidents to the dispatcher/supervisor immediately.
• Must be dependable, punctual, and able to maintain a good attendance record.
• Maintains professionalism on the job at all times.
• Is reliable and punctual in reporting for work as scheduled.
• Maintain positive customer relations and approach all situations in a tactful and professional manner.
• Other duties as assigned.

POSITION QUALIFICATIONS

EDUCATION

• High School Diploma or equivalent. Vocational or technical training preferred.

EXPERIENCE

• 1 or more years of maintenance experience in a service technician role in the material handling industry preferred.
• Other maintenance experience will be considered (military, automotive/diesel, building maintenance, etc.)
• Comprehensive knowledge of electrical ac/dc systems up to 480 volts, hydraulic, and mechanical operations.
• Welding experience is preferred.
• Ability to operate forklifts and scissor lifts.
• Dock leveler and roll-up door experience preferred.
• Additional training will be provided.

ADDITIONAL REQUIREMENTS

• Have a valid driver's license and a safe driving record. Ability to tow a trailer preferred.
• Occasional overnight traveling may be required. Some weekends and after-hours work may be required.
• Strong written andverbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Basic computer knowledge.

BENEFITS

• Incentives: $2,000 sign-on bonus and referral bonus opportunities
• Compensation: Competitive salary with monthly bonus opportunities
• Health Benefits: Comprehensive benefits include medical, dental, vision along with additional plan options (opportunity to earn monthly premium discounts)
• Free Telehealth Benefits: Receive virtual medical care through Teledoc with a $0 copay, offering a convenient alternative to in-person visits
• Retirement Savings: 401(k) with employer match and profit-sharing eligibility
• Vacation/Holidays: 3 weeks PTO annually prorated in the first year, and 10 paid company holidays
• Reimbursements & Programs: Annual Boot Allowance, Prescription Safety Glasses, Gym Reimbursement, and Tool Loan Program
• Company provided:
  • Modern service van: Including fuel card and maintenance
  • Laundered uniforms
  • Technology: Laptop and iPhone
  • Specialized tools
  • PPE

Towlift is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.