Resident-Focused Property & Operations Associate

Capital City Apartment Association; Wimauma (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

GRS Community Management is seeking an Assistant Property Manager to support the lead Property Manager in a residential Florida community. The role includes processing lease, purchase, and architectural applications, handling owner issues, scheduling maintenance, and creating work orders.

You will respond to resident communications, assist with community inspections, and maintain records to ensure upkeep and governance in cooperation with the Property Manager and Board.

Qualifications

• Strong organizational skills with attention to deadlines.
• Knowledge of association rules and regulations.
• Proficiency in Microsoft Outlook, Teams, Word & Excel.
• Excellent communication skills in a customer-centric environment.
• Ability to work independently and collaboratively within a team.
• Efficient time management.

Responsibilities

• Assist Property Manager in preparing documentation for community meetings.
• Maintain communication with residents, vendors, and board members in the absence of the Property Manager.
• Ensure compliance with insurance programs and governing documents.
• Provide recommendations on community operations and governance.
• Maintain the Association’s Fact Sheet in CINC with current contracts and documents.
• Prepare and deliver periodic management reports and board materials.
• Assist with inspections and compliance with statutes and governing documents.
• Maintain up-to-date Policy Manual for the community.
• Assist with emergency procedures and resident communications.
• Manage Work Order system for timely resident requests.
• Support Architectural Review Program (ACC) with timely responses to requests.
• Address incidents and complete incident reports.
• Welcome new homeowners and explain policies.
• Process lease, purchase, and architectural applications efficiently.
• Respond to resident inquiries and complaints promptly.
• Conduct regular property inspections and oversee repairs/maintenance.
• Respond to emergency maintenance or after-hours calls.
• Maintain accurate association and unit owner records.
• Assist in inspecting common areas and biweekly violation monitoring.

Skills

Organizational skills

Attention to detail

Association rules

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Communication skills

Customer-focused service

Time management

Independent worker

Team collaboration

Education

High school diploma

GED acceptable

Associate degree

Bachelor’s degree in business/management

LCAM certification

CINC software familiarity

2-3 years property management/admin experience

Tools

CINC software

Job description

GRS Community Management is seeking an Assistant Property Manager to support the lead Property Manager in a residential Florida community. The role includes processing lease, purchase, and architectural applications, handling owner issues, scheduling maintenance, and creating work orders.

You will respond to resident communications, assist with community inspections, and maintain records to ensure upkeep and governance in cooperation with the Property Manager and Board.