Resident-Focused Dining Room Server

Thrivemore; Concord (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Thrivemore is seeking a Dining Room Server to provide courteous, timely, and efficient meal service in a welcoming dining environment. You will ensure accurate order delivery, assist with dining room readiness, and collaborate with the dietary team to meet resident needs while upholding safety standards.

Responsibilities include greeting guests, taking orders, delivering meals, and maintaining clean dining areas.

Qualifications

• Strong customer service skills with a genuine passion for serving others.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with team members and lead by example.

Responsibilities

• Greet residents and guests warmly and provide attentive table service throughout meals.
• Take food and beverage orders accurately, clarify dietary needs or preferences, and communicate orders effectively to kitchen staff.
• Deliver meals promptly and ensure orders are correct, appealing, and consistent with dietary guidelines.
• Clear and reset tables between seatings; maintain clean, organized dining areas.
• Refill beverages, offer additional items, and respond promptly to resident and guest requests.
• Assist with meal setup, stocking service stations, and ensuring dining areas are fully prepared before each service.
• Monitor the dining room for resident safety and comfort, reporting concerns as needed.
• Follow all sanitation, food safety, and infection control practices, including safe dish handling and proper glove use.
• Maintain knowledge of menu items, portion sizes, and dietary restrictions to assist residents effectively.
• Interact with residents, families, and visitors in a professional, respectful, and customer-focused manner.
• Maintain professional and cooperative interactions with residents, families, visitors, and staff.
• Uphold resident rights, confidentiality, and facility standards of care.
• Comply with all company policies, procedures, and applicable laws, including HIPAA and the Code of Conduct, completing required training and reporting concerns promptly.
• This position is designated as essential to the operations of the organization. Team members in this role may be required to report into work (on-site at the community) during emergencies, inclement weather, or other situations when the organization remains operational.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Job description

Thrivemore is seeking a Dining Room Server to provide courteous, timely, and efficient meal service in a welcoming dining environment. You will ensure accurate order delivery, assist with dining room readiness, and collaborate with the dietary team to meet resident needs while upholding safety standards.

Responsibilities include greeting guests, taking orders, delivering meals, and maintaining clean dining areas.