Resident Finance & Operations Specialist

Greystar; Dallas (TX); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid time off

401(k) with company match

Sabbatical after 10 years

Job summary

Greystar is seeking a Community Support Specialist to join the centralized Resource Center and support onsite operations with accounting, bookkeeping, and financial tasks for a portfolio of communities.

You will prepare financial closeouts, process payables, and handle resident and vendor communications to ensure accurate billing and timely payments. The role emphasizes delinquency management, lease renewals, and month-end close processes within a collaborative team.

Qualifications

• College degree preferred or equivalent.
• Minimum of one year accounting or property management experience.
• Ability to read and communicate complex financial documents.
• Proficiency with MS Office and databases.

Responsibilities

• Contributes to an optimized consumer experience via phone, email, or other technologies.
• Process onsite operational expenses and code to Chart of Account; coordinate with vendors, accounting, and owner.
• Communicate with residents about balances and delinquency procedures to maximize revenue.
• Assist with regaining possession of apartments following notice requirements and legal coordination.
• Complete final accounting procedures to ensure accurate billing and minimize damages.
• Coordinate vendor setup, resolve invoice disputes, and issue payments.
• Review utility billing and address unit-level discrepancies with onsite teams.
• Assist with move-in/out, renewals, audits, and resident lifecycle paperwork.
• Promote resident satisfaction by timely responses and issue resolution.

Skills

Accounting

Property management

Communication

Excel

Yardi

Entrata

Legal documents understanding

Education

College degree preferred

Tools

Yardi

Entrata

Job description

Greystar is seeking a Community Support Specialist to join the centralized Resource Center and support onsite operations with accounting, bookkeeping, and financial tasks for a portfolio of communities.

You will prepare financial closeouts, process payables, and handle resident and vendor communications to ensure accurate billing and timely payments. The role emphasizes delinquency management, lease renewals, and month-end close processes within a collaborative team.