Resident Experience & Property Ops Lead

Bozzuto

Boca Raton (FL)

On-site

USD 66,000 - 67,000

Full time

5 days ago
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Benefits offered by this job

Health & wellness benefits
Paid time off
401k with company match
Tuition reimbursement

Job summary

Bozzuto in Boca Raton, FL is seeking an Assistant General Manager to oversee daily operations, lead a team, and drive resident satisfaction. You will model standards, guide leasing, and ensure the community meets financial and service goals.

This role requires a 4-year college degree or equivalent, 2+ years in property management or hospitality, and proficiency with YARDI. We offer a competitive salary, bonus opportunities, comprehensive benefits, and a supportive, inclusive workplace.

Qualifications

  • 4 year college degree or equivalent relevant experience.
  • 2+ years of experience in property management, hospitality or retail.
  • Exposure to rent collection processes, budgets and accounts receivable.
  • Proficient in leveraging social media platforms such as Facebook and Instagram and a passion to create and deliver engaging and distinctive content.
  • Outstanding communication skills, both written and verbal.
  • A sharp professional appearance.
  • Competent with industry software (YARDI preferred), apps and computer programs.
  • Sales aptitude.
  • This position is eligible for additional bonus opportunities.

Responsibilities

  • Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto.
  • Contributing to the achievement of established financial objectives by collecting resident rent, posting rental receipts and managing delinquency.
  • Achieving occupancy levels by conducting informative and personalized tours of the community which result in new leases.
  • Building brand loyalty and reaching resident retention goals by striving to ensure every resident interaction is positive.
  • Ensuring that the community's interior and exterior are impeccable and the team appropriately represents the Bozzuto brand with a crisp, professional appearance.
  • Respectfully coaching and mentoring team members when the PM/GM is not present.
  • Working weekends when prospective residents are out looking for their new home, two weekends per month with two days off during the week.

Education

4 year college degree or equivalent relevant experience

Tools

YARDI

Job description

Bozzuto in Boca Raton, FL is seeking an Assistant General Manager to oversee daily operations, lead a team, and drive resident satisfaction. You will model standards, guide leasing, and ensure the community meets financial and service goals.

This role requires a 4-year college degree or equivalent, 2+ years in property management or hospitality, and proficiency with YARDI. We offer a competitive salary, bonus opportunities, comprehensive benefits, and a supportive, inclusive workplace.

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