Resident Experience & Property Ops Lead

Bozzuto; Boca Raton (FL); On-site; USD 66,000 - 67,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid time off

401k with company match

Tuition reimbursement

Job summary

Bozzuto in Boca Raton, FL is seeking an Assistant General Manager to oversee daily operations, lead a team, and drive resident satisfaction. You will model standards, guide leasing, and ensure the community meets financial and service goals.

This role requires a 4-year college degree or equivalent, 2+ years in property management or hospitality, and proficiency with YARDI. We offer a competitive salary, bonus opportunities, comprehensive benefits, and a supportive, inclusive workplace.

Qualifications

• 4 year college degree or equivalent relevant experience.
• 2+ years of experience in property management, hospitality or retail.
• Exposure to rent collection processes, budgets and accounts receivable.
• Proficient in leveraging social media platforms such as Facebook and Instagram and a passion to create and deliver engaging and distinctive content.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with industry software (YARDI preferred), apps and computer programs.
• Sales aptitude.
• This position is eligible for additional bonus opportunities.

Responsibilities

• Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto.
• Contributing to the achievement of established financial objectives by collecting resident rent, posting rental receipts and managing delinquency.
• Achieving occupancy levels by conducting informative and personalized tours of the community which result in new leases.
• Building brand loyalty and reaching resident retention goals by striving to ensure every resident interaction is positive.
• Ensuring that the community's interior and exterior are impeccable and the team appropriately represents the Bozzuto brand with a crisp, professional appearance.
• Respectfully coaching and mentoring team members when the PM/GM is not present.
• Working weekends when prospective residents are out looking for their new home, two weekends per month with two days off during the week.

Education

4 year college degree or equivalent relevant experience

Tools

YARDI

Job description

Bozzuto in Boca Raton, FL is seeking an Assistant General Manager to oversee daily operations, lead a team, and drive resident satisfaction. You will model standards, guide leasing, and ensure the community meets financial and service goals.

This role requires a 4-year college degree or equivalent, 2+ years in property management or hospitality, and proficiency with YARDI. We offer a competitive salary, bonus opportunities, comprehensive benefits, and a supportive, inclusive workplace.