Assistant General Manager - Property & Guest Experience

Bozzuto; Miami (FL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with company match

Paid time off (20 days)

Job summary

Bozzuto in Miami, FL is seeking an Assistant General Manager to lead operations, drive occupancy, and deliver exceptional resident experiences. You’ll mentor staff, manage rent collection, and ensure the community reflects Bozzuto’s brand with a polished, guest-focused approach.

The role emphasizes frontline leadership, financial accountability, and a collaborative culture in a fast-paced apartment community environment.

Qualifications

• Bilingual English/Spanish preferred.
• 4 year college degree or equivalent relevant experience.
• 2+ years of experience in property management, hospitality or retail.
• Exposure to rent collection processes, budgets and accounts receivable.
• Proficient with social media platforms (Facebook and Instagram) and a passion to create engaging content.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with industry software (YARDI preferred) and related apps.
• Sales aptitude.

Responsibilities

• Lead by example and uphold Bozzuto standards and culture.
• Contribute to financial objectives by collecting rent, posting receipts and managing delinquency.
• Achieve occupancy by conducting informative tours and securing new leases.
• Build brand loyalty and strive for resident retention with positive interactions.
• Ensure the community looks impeccable and represents the Bozzuto brand professionally.
• Mentor and coach team members when the GM is not present.
• Work weekends (two weekends per month) with two days off during the week.

Skills

Bilingual English/Spanish

Outstanding communication skills

Professional appearance

Sales aptitude

Education

4 year college degree or equivalent relevant experience

Tools

YARDI

Facebook & Instagram content

Job description

Bozzuto in Miami, FL is seeking an Assistant General Manager to lead operations, drive occupancy, and deliver exceptional resident experiences. You’ll mentor staff, manage rent collection, and ensure the community reflects Bozzuto’s brand with a polished, guest-focused approach.

The role emphasizes frontline leadership, financial accountability, and a collaborative culture in a fast-paced apartment community environment.