Resident Experience & Property Operations Manager

FirstKey Homes; Memphis (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

A property management firm in Tennessee seeks a Property Manager to oversee daily operations, ensure resident satisfaction, and manage compliance with various regulations. The ideal candidate will have an active real estate license, a Bachelor's degree, and 5-7 years of management experience. Responsibilities include managing resident concerns, overseeing collections, and leading a team. Strong communication and leadership skills are essential. This is an opportunity to impact the resident journey from application to move-out.

Qualifications

• 5-7 years of asset and operations management experience preferred.
• Strong leadership skill set focused on team morale and unity.
• Above average ability to communicate verbally and in writing.

Responsibilities

• Oversee daily company operations in the assigned market.
• Manage the resident experience by addressing concerns and escalations.
• Ensure compliance with HOA, municipal, and housing voucher programs.

Skills

Asset and operations management experience

Customer service acumen

Leadership skills

Excellent communication

Knowledge of budgeting and financial analysis

Education

Bachelor’s Degree

Active real estate license

Tools

Yardi

Microsoft Excel

Microsoft PowerPoint

Job description

A property management firm in Tennessee seeks a Property Manager to oversee daily operations, ensure resident satisfaction, and manage compliance with various regulations. The ideal candidate will have an active real estate license, a Bachelor's degree, and 5-7 years of management experience. Responsibilities include managing resident concerns, overseeing collections, and leading a team. Strong communication and leadership skills are essential. This is an opportunity to impact the resident journey from application to move-out.