Resident Experience & Property Operations Associate

Columbia Residential Properties, LLC; Simsville (GA); On-site; USD 26,000 - 27,000; Full time

Job summary

Columbia Grove, Atlanta, GA is seeking an Assistant Community Manager to support the Community Manager in daily operations of a multifamily and affordable housing property. You will handle rent processing, leasing, and resident relations, helping ensure timely income posting and customer satisfaction.

Responsibilities include updating the property management software, processing invoices and payments, coordinating certifications, marketing leasing efforts, and assisting with annual health and

Qualifications

• High School Graduate or GED required.
• Associate’s Degree preferred.
• Sales and Customer Service experience.
• One to two years of related experience.
• LIHTC experience preferred.
• Property Management Software experience preferred.

Responsibilities

• Collects and posts rent and other revenue payments daily.
• Updates property management software nightly to track activity.
• Executes eviction and dispossessory procedures per policy and law.
• Prepares month-end financial statements per policies.
• Processes accounts payable according to SOP.
• Prepares invoices for damage repairs after inspections.
• Maintains positive resident relations and resolves issues.
• Answers calls and provides information; pre-qualifies, shows, and leases.
• Coordinates annual and interim resident recertifications.
• Manages site-based waiting lists.
• Develops leasing marketing strategies and improves operations.

Skills

Sales and Customer Service

Property Management Software

LIHTC experience

Education

GED

Associate degree

Job description

Columbia Grove, Atlanta, GA is seeking an Assistant Community Manager to support the Community Manager in daily operations of a multifamily and affordable housing property. You will handle rent processing, leasing, and resident relations, helping ensure timely income posting and customer satisfaction.

Responsibilities include updating the property management software, processing invoices and payments, coordinating certifications, marketing leasing efforts, and assisting with annual health and