Resident Experience Manager - Multi-Family Communities

Neighborly Ventures; Woodburn (OR); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

Paid Time Off

Associate Rent Discount

Employee Assistant Program

Job summary

Neighborly Communities seeks a Community Manager to support operations across residential properties, reporting to the Senior Community Manager and Regional Director of Operations. You will manage on-site teams, ensure fair housing compliance, drive resident service, and oversee maintenance, budgets, and reporting while embodying the company's values.

Responsibilities include coordinating lease activity, vendor relations, safety, and performance reporting to help deliver a best-in-class living

Qualifications

• Associate degree in Property Management or equivalent experience.
• Minimum 1 year of relevant experience in property management.
• Two years management experience preferred; LIHTC or Fair Housing experience a plus.
• Proficiency with standard PM software and MS Office.
• Strong communication and integrity aligned with Outward Mindset.

Responsibilities

• Oversee administration, maintenance, and daily operations of assigned properties.
• Ensure compliance with Fair Housing guidelines across properties.
• Address resident and vendor issues while delivering exceptional service.
• Prepare reports including budgets, asset management, and delinquency metrics.
• Coordinate move-ins/outs, lease expirations, and renewals with teams.
• Lead safety meetings and ensure OSHA compliance with service manager.

Skills

Outward Mindset

Customer dispute handling

Verbal communication

Written communication

Time management

Fair Housing knowledge

Microsoft Office proficiency

Leadership/management

Education

Associate’s degree in Property Management

High school diploma + 2 years relevant experience

Tools

ResMan

Tenant Tech

Leonardo

SharePoint

Job description

Neighborly Communities seeks a Community Manager to support operations across residential properties, reporting to the Senior Community Manager and Regional Director of Operations. You will manage on-site teams, ensure fair housing compliance, drive resident service, and oversee maintenance, budgets, and reporting while embodying the company's values.

Responsibilities include coordinating lease activity, vendor relations, safety, and performance reporting to help deliver a best-in-class living