Resident Experience Manager

Page Mechanical Group, Inc.; Freeport (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

The Dinerstein Companies is seeking a Community Manager to lead the on-site management and maintenance team and act as the face of the property. You will focus on maximizing financial performance, supervising leasing and operations, and delivering exceptional resident service.

As the on-site leader, you will recruit and develop staff, manage daily reporting, and maintain property standards while coordinating with corporate support and the Portfolio Director.

Qualifications

• Bachelor's degree with 3-5 years of relevant experience.
• Experience being part of a team and successfully meeting goals.
• Record of success in property operations and leasing.
• Willingness to work the hours needed to meet stated goals, including some nights and weekends.
• Proficient in Microsoft Office applications and openness to learning new efficiency tools.

Responsibilities

• Recruit, mentor, and coach team members to ensure policies and procedures are performed as defined.
• Develop team by ensuring they have the appropriate training and resources needed to excel.
• Address and resolve customer service concerns in a timely and professional manner.
• Promote a positive work environment that encourages collaboration and teamwork.
• Ensure that daily tasks and follow-ups are completed and documented.
• Maintain a high energy and professional demeanor.

Skills

Team leadership

Recruitment

Mentoring

Coaching

Education

Bachelor's degree

Tools

Microsoft Office

Job description

The Dinerstein Companies is seeking a Community Manager to lead the on-site management and maintenance team and act as the face of the property. You will focus on maximizing financial performance, supervising leasing and operations, and delivering exceptional resident service.

As the on-site leader, you will recruit and develop staff, manage daily reporting, and maintain property standards while coordinating with corporate support and the Portfolio Director.