Resident Experience & Leasing Specialist

The RMR Group; Tucker (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

401(k) Plan with Employer Match

Holidays, Vacation & Sick Time

Parental Leave

Tuition Assistance

Matching Gift Program

Voluntary, Employee-Paid Benefits

Job summary

The RMR Group is seeking a Leasing Consultant in Atlanta, GA. This role focuses on presenting property features, securing leases, and delivering exceptional resident service in a fast-paced community environment.

Responsibilities include leasing paperwork, reporting to the Property Manager, managing renewals, and coordinating resident activities. A bachelor’s degree is preferred, with strong communication skills and availability for weekends/holidays.

Qualifications

• Bachelor's degree preferred.
• Prior leasing and/or property management experience preferred.
• Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc.
• Excellent attendance is a requirement of the position.
• Excellent customer service.
• Work a varied schedule including weekends and holidays as required.
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
• Bi-lingual abilities (written and verbal) may be required based on specific needs of property.
• Preferred computer software experience to include MS Word, MS Excel, MS Outlook, YARDI
• Ability to walk, stand; utilize stairs, bend daily, conduct property tours in various weather conditions, carry moderate items.

Responsibilities

• Greet prospective residents and professionally present the features and benefits of the property.
• Conduct all business in accordance with company policies and procedures and applicable laws.
• Offer a professional and friendly atmosphere in the leasing center and interactions.
• Inspect models and market-readies prior to showing to ensure quality.
• Relay incoming calls to appropriate contacts and maintain guest cards.
• Understand local competition and market trends.
• Complete paperwork accurately and timely.
• Assist in preparing daily/weekly reports and market surveys.
• Maintain Resident Files per policy.
• Process Leasing Applications and manage Lease Renewal Program.
• Plan and oversee resident activities with the Property Manager.

Skills

Leasing experience

Customer service

Bilingual abilities

Education

Bachelor's degree

Tools

MS Word

MS Excel

MS Outlook

YARDI

Job description

The RMR Group is seeking a Leasing Consultant in Atlanta, GA. This role focuses on presenting property features, securing leases, and delivering exceptional resident service in a fast-paced community environment.

Responsibilities include leasing paperwork, reporting to the Property Manager, managing renewals, and coordinating resident activities. A bachelor’s degree is preferred, with strong communication skills and availability for weekends/holidays.