Resident Experience & Leasing Specialist

Flaherty & Collins Properties in; Indianapolis (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Wellness Benefits: Employee Assistance

Virtual Doctor Visits

Retirement Planning: 401k with company

Employer-Paid Life Insurance

Paid Time Off

Rental Discounts

Industry Memberships

Company Events

Employer-Paid Training & Certs

Employee Referral Program

Job summary

Flaherty & Collins Properties is seeking a Leasing Consultant to warmly welcome prospective residents and guide them through the leasing process. You will showcase our amenities, build relationships, and ensure smooth lease execution with accuracy and legal compliance.

Ideal candidates bring leasing or customer service experience, strong communication, and comfort with property management software and Microsoft Office.

Qualifications

• A high school diploma or equivalent.
• You're a natural communicator with a warm, approachable personality.
• You have experience in leasing, sales, or customer service—or you're eager to learn and grow in these areas.
• You love working with people and are committed to providing top-notch service.
• You're tech-savvy and comfortable using property management software and Microsoft Office tools.

Responsibilities

• Be the welcoming face of our community, greeting and engaging with prospective residents as they explore our property.
• Showcase the unique features and amenities that make our property feel like home.
• Guide prospective residents through the leasing process with care and attention to detail, making it as smooth and enjoyable as possible.
• Prepare and execute lease agreements, ensuring accuracy and compliance with legal requirements.
• Build lasting relationships with current residents by addressing their needs and creating a sense of belonging.
• Be a problem solver and a go-to resource for questions and concerns, ensuring every interaction leaves a positive impression.
• Collaborate with your teammates to achieve leasing and occupancy goals.
• Stay in the know about local market trends and competitor offerings so you can always highlight what makes us stand out.
• Help plan and host fun and engaging resident events that bring the community together.

Skills

People skills

Communication

Customer service

Tech skills

Education

High school diploma

Tools

Property management software

Microsoft Office

Job description

Flaherty & Collins Properties is seeking a Leasing Consultant to warmly welcome prospective residents and guide them through the leasing process. You will showcase our amenities, build relationships, and ensure smooth lease execution with accuracy and legal compliance.

Ideal candidates bring leasing or customer service experience, strong communication, and comfort with property management software and Microsoft Office.