Resident Experience & Leasing Specialist

Fogelman; Cordova (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

Fogelman is a national multifamily real estate company known for creating welcoming communities. The Leasing Consultant assists with tours, processes applications, and completes the leasing workflow to move prospects to residents.

Responsibilities include conducting model and vacant apartment tours, following up with prospects, coordinating move-ins, handling lease paperwork, and supporting marketing efforts to promote the property's marketability. Valid driver's license may be required.

Qualifications

• One year experience as a leasing professional is preferred.
• Up to one year of related experience or training.

Responsibilities

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities and terms of lease.
• Ensures consistent follow-up with prospects
• Processes application for approval in compliance with policies and procedures.
• May be responsible for processing lease renewals.
• Schedules move ins and completes all lease paperwork with prospect.
• Walks all move-ins prior to the move in date to ensure readiness
• Follow up with new residents after move in.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Plans and coordinates resident events.
• Courteous, efficient handling of resident requests and complaints.
• Assists with all marketing duties including preparation of market surveys.
• Assists with sending out all resident notices.
• Weekend work may be required.
• Adheres to all company policies including but not limited to safety and Fair Housing.
• Other job duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Marketing

Tools

Yardi

Entrata

CRM

Yieldstar

Job description

Fogelman is a national multifamily real estate company known for creating welcoming communities. The Leasing Consultant assists with tours, processes applications, and completes the leasing workflow to move prospects to residents.

Responsibilities include conducting model and vacant apartment tours, following up with prospects, coordinating move-ins, handling lease paperwork, and supporting marketing efforts to promote the property's marketability. Valid driver's license may be required.