Resident Experience & Events Coordinator

Greystar Worldwide, LLC; Scottsdale (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

Housing discount at Greystar-managed;

401(k) with company match

Parental leave

Sabbatical after 10 years

Job summary

Greystar Worldwide, LLC in Scottsdale, AZ is seeking a Lifestyle Coordinator to support the day-to-day community management, resident retention, and program creation. This role collaborates with the Community Manager and Sales Consultants on move-ins, tours, and related marketing efforts.

You will develop events, manage calendars, coordinate amenities, and assist with budgets while delivering superior resident services.

Responsibilities

• Greets prospects and residents as they enter the office/leasing area and ensures comforts while they wait to speak with a team member
• Answers phone calls, routes calls to the appropriate team member for assistance, and assists with service request callbacks
• Maintains the guest suite schedule to ensure proper payment and cleanliness for guest arrivals and manages loading dock/elevator schedules for move-ins/move-outs
• Manages all package deliveries by documenting arrival information and notifying residents within 24 hours
• Ensures amenities are in tour condition and prepared for resident use
• Utilizes amenity space to develop and execute events, services, and programs with measurable outcomes
• Keeps detailed information on local area restaurants, shops, delivery places, and maintains relationships with concierge vendors
• Monitors and responds to Lifestyle Email Account and coordinates marketing of events and programs
• Creates and publishes the monthly calendar, newsletter, and flyers with activities and posts items to Resident Portal
• Participates in meeting Greystar sales and marketing program standards and benchmarks
• Provides input into budgets related to planned activities and resident retention; manages expenses to budget

Job description

Greystar Worldwide, LLC in Scottsdale, AZ is seeking a Lifestyle Coordinator to support the day-to-day community management, resident retention, and program creation. This role collaborates with the Community Manager and Sales Consultants on move-ins, tours, and related marketing efforts.

You will develop events, manage calendars, coordinate amenities, and assist with budgets while delivering superior resident services.