Resident Experience Concierge

Atria Senior Living; Newport Beach (CA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Paid holidays and PTO

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living is seeking a friendly, detail-oriented clerical team member to support residents and staff at our community located in Newport Beach. The role involves greeting visitors, answering calls, coordinating reservations, and handling routine office duties.

Responsibilities include message delivery, scheduling, mail handling, and supporting daily operations. A high school diploma or GED and basic training are required; CPR/First Aid as needed. Competitive benefits are provided.

Qualifications

• High school diploma or GED required or equivalent
• Basic First Aid and CPR certification where required
• Must complete all training programs
• Able to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence
• Able to perform basic arithmetic operations and apply common sense to instructions

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing oriented way and forward to appropriate personnel
• Retrieve messages and forward to staff; take and deliver messages as needed
• Welcome on-site visitors and provide directions and information
• Coordinate guestroom reservations and maintain contact with residents and families
• Update appointment calendars and transportation/beauty calendars as directed
• Handle mail, publications, and office supplies; operate and maintain office equipment
• Receive and route deliveries, print documents, and perform general clerical duties
• Collect rent and store payments and support bookkeeping with billing information

Skills

Communication

Reading & writing

Customer service

Multi-tasking

Telephone handling

Education

High school diploma or GED

Job description

Atria Senior Living is seeking a friendly, detail-oriented clerical team member to support residents and staff at our community located in Newport Beach. The role involves greeting visitors, answering calls, coordinating reservations, and handling routine office duties.

Responsibilities include message delivery, scheduling, mail handling, and supporting daily operations. A high school diploma or GED and basic training are required; CPR/First Aid as needed. Competitive benefits are provided.