Resident Experience Concierge

Oakmont Senior Living; Mission Viejo (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Vacation, Personal Day, Sick Pay, Holidays

Complimentary Meals

Bonus Opportunities

Company Paid Life Insurance

401(k) Savings Plan with Company Match

Recognition Programs

Pet Insurance

Employee Assistance Program

Emergency Financial Assistance

Job summary

Oakmont Senior Living in Mission Viejo seeks a Concierge to provide exceptional customer service to residents and visitors. The role includes answering calls, monitoring emergency systems, and maintaining security standards.

Candidates must have a high school diploma, good customer service skills, and at least two years of experience in hospitality. Join a dynamic team with excellent benefits including medical, 401(k) plans, and employee discounts.

Qualifications

• Must be at least 18 years of age.
• Prefer two years of experience in a hospitality setting or prior senior living community.
• Excellent customer service skills are required.

Responsibilities

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones and direct calls to appropriate individuals.
• Maintain a safe and secure environment for all staff and residents.

Skills

Customer service skills

Proficiency in MS Office

Education

High school diploma or equivalent

Job description

Oakmont Senior Living in Mission Viejo seeks a Concierge to provide exceptional customer service to residents and visitors. The role includes answering calls, monitoring emergency systems, and maintaining security standards.

Candidates must have a high school diploma, good customer service skills, and at least two years of experience in hospitality. Join a dynamic team with excellent benefits including medical, 401(k) plans, and employee discounts.