Resident Experience & Community Operations Assistant

Axis Residential; Walla Walla (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company contribution

Paid time off

Job summary

Axis Residential in the United States is seeking an Assistant Community Director for Affinity at Walla Walla, a 55+ active adult community. You will support the Community Director with leasing, marketing, resident relations, and financial record-keeping in a hands-on, service-oriented environment.

You’ll help manage daily operations, greet prospective residents, process applications, and assist with move-in orientations while ensuring compliance with policies and Fair Housing laws.

Qualifications

• Must be a team player who takes a “we over me” approach to building and sustaining relationships with others.
• Must be determined, ambitious, and self-motivated.
• Prior multifamily property management experience preferred.
• Excellent communication skills; must be proficient in speaking, reading, and writing in English.
• Strong computer skills, including MS Office, property management software (i.e., Yardi, On-Site), and CRM solutions.
• Willingness to work evenings and weekends as necessary.
• High School diploma or equivalency certificate.
• Valid driver’s license and insured, operable vehicle.

Responsibilities

• Maintain a community culture focused on enhancing residents’ quality of life with excellent customer service.
• Assist the Community Director in property operations and reporting.
• Complete daily transactions and financial tasks, including rent deposits and payments.
• Greet prospective residents, gather information, show apartments, and secure deposits.
• Assist with leasing, renewals, and applications, ensuring accuracy and proper records.
• Conduct move-in orientations and participate in resident events.
• Report maintenance needs and observe grounds for irregularities.

Skills

Team player

Relationship-focused

Self-motivated

Communication skills

Education

High School diploma or equivalency

Tools

Yardi

On-Site

CRM solutions

MS Office

Job description

Axis Residential in the United States is seeking an Assistant Community Director for Affinity at Walla Walla, a 55+ active adult community. You will support the Community Director with leasing, marketing, resident relations, and financial record-keeping in a hands-on, service-oriented environment.

You’ll help manage daily operations, greet prospective residents, process applications, and assist with move-in orientations while ensuring compliance with policies and Fair Housing laws.